Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Special Events Account Manager

Introduction to team

Travel Partnerships and Media helps partners, including hotels, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions.

Make an impact!

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

In this role, you will:

Advocate and Build Relationships

• Cultivate trust with high-value property managers and software providers by understanding their challenges and opportunities, and advocating with internal teams to shape Vrbo’s products, policies, and programs for success in the marketplace.
• Build and nurture strong internal relationships, sharing industry insights and leveraging your partner network to influence decisions and drive outcomes that benefit both Vrbo and partners.
• Serve as the primary point of contact for cross-functional teams, ensuring effective partner engagement by gathering feedback, supporting marketing campaigns, and facilitating collaboration for alignment on business objectives.

Strategize and Communicate

• Create and refine a playbook for in-market visits, outlining strategies to maximize ROI, support partner success, and gather actionable insights that improve the traveler and partner experience in our two-sided marketplace.
• Innovate and optimize partner events by incorporating feedback from partners and internal stakeholders, aligning event strategies to drive greater ROI and adapt to the evolving business and marketplace needs.
• Develop a two-year strategy for Vrbo's in-market presence, focusing on optimizing organizational structure and evolving the partner success business to ensure maximum effectiveness in engaging partners and driving results in the marketplace.

Plan and Execute Partner Events

• Occasionally join leaders in representing Vrbo at industry events as a credible thought leader and expert, serving as a speaker and advocate for the brand when needed, building trust with partners, and fostering connections that support business growth.
• Help develop impactful communications, such as keynote presentations and event messaging, to clearly articulate Vrbo’s strategic initiatives and make them actionable for partners to drive growth in our marketplace.
• Oversee end-to-end event execution, serving as the primary on-site liaison to manage vendors, troubleshoot logistics, ensure seamless attendee experiences, and support internal stakeholders to achieve event goals.

Analyze and Drive Improvements

• Track and analyze event performance, partner feedback, and business outcomes to identify trends and opportunities for improvement, set clear goals for high ROI, and provide strategic recommendations for achieving those objectives.
• Analyze data, budgets, and outcomes for in-market events, overseeing annual and event-specific planning, and providing quarterly reports with insights on ROI, key learnings, and actionable recommendations to optimize future event strategies and budgets.

Experience and qualifications:

• Experienced: You have 10+ years in B2B customer facing account management roles, and 5+ years in the events and experience space, managing budgets up to $500k.
• Strategic Thinker: You excel at connecting the dots between partner needs, business objectives, and evolving market trends to drive impactful decisions and outcomes.
• Connector and Advocate: You build trust, foster collaboration, and influence internal and external stakeholders, leveraging your credibility to advocate for partners and ensure their needs are represented in business decisions.
• Data-Informed Problem Solver: You leverage data and industry insights to analyze trends and provide actionable recommendations, continuously improving performance and ROI.
• Event Innovator: You combine creativity with strategic vision to design and execute events that align with business goals, enhancing partner success and driving market impact. You’re comfortable traveling for events and thrive in dynamic environments.
• Skilled Communicator: You tailor messaging for diverse audiences, articulating strategic initiatives clearly to drive action. Whether presenting to executives, partners, or internal teams, you engage and influence confidently.
• Emotionally Intelligent Leader: You navigate challenges with professionalism, resilience, and empathy, creating positive outcomes even in high-pressure situations.
• Detail-Oriented & Organized: You excel in fast-paced environments, managing multiple projects and keeping a sharp focus on detail while ensuring smooth execution.
• Self-Starter with a Growth Mindset: You’re driven to learn, adapt, and evolve, proactively taking on new responsibilities and continuously seeking opportunities for growth.
• Tech-Savvy: Comfortable using Microsoft Suite, CRM systems, and project management tools, you leverage technology to streamline processes and drive efficiency.
• Results-Driven: You are focused on achieving business objectives, tracking ROI, optimizing event performance, and delivering successful outcomes within set timelines.

The total cash range for this position in Austin is $110,500.00 to $155,000.00. Employees in this role have the potential to increase their pay up to $177,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.