Sr Support Engineer - Cloud (AWS)

Posted:
11/24/2025, 1:27:33 PM

Location(s):
Telangana, India ⋅ Hyderabad, Telangana, India

Experience Level(s):
Senior

Field(s):
IT & Security ⋅ Software Engineering

Workplace Type:
Hybrid

We are seeking a versatile Tier 2/3 AWS Engineer to join our Partner-Led Enterprise Support team. You will act as the primary technical escalation point for a broad range of AWS customers, handling high-severity incidents, complex architectural reviews, and proactive optimization across the full AWS service portfolio. This role requires deep, practical expertise in multiple AWS domains and the ability to deliver rapid, high-quality outcomes under pressure.

AHEAD

Website: https://www.thinkahead.com/

Headquarter Location: Chicago, Illinois, United States

Employee Count: 1001-5000

Year Founded: 2007

IPO Status: Private

Last Funding Type: Venture - Series Unknown

Industries: Cloud Computing ⋅ Information Technology ⋅ Software ⋅ Staffing Agency ⋅ Virtualization

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