The Collections Supervisor plays a critical role in enhancing the effectiveness and efficiency of the company’s debt recovery process. This position leads a team that directly influences the organisation’s financial stability by ensuring the timely collection of outstanding accounts. The supervisor is responsible for maintaining a healthy debtor portfolio, supporting the company’s operational liquidity, and enabling growth.

Key responsibilities include driving proactive credit control strategies cradle to grave, maximising debt recovery efforts, and ensuring all collection activities are compliant with South African laws and regulations, including the National Credit Act and the Debt Collectors Act. The focus is on preventive management, reducing overdue accounts, and recovering payments ethically and lawfully.