Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

 

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This position has responsibility over Air and NDC functionality and integration with our 3rd party OBT partners, focusing on, but not limited to, EMEA and Amadeus GDS.  It will have accountability for our online product roadmap, functionality, and UX/UI and  third party relationship management.  Role will also act as needed as Subject Matter Expert on the above areas in service to communication to the field, RFP-support to the internal customers and support for external client meetings.

What You'll Do

• Analyze, and define specifications to meet GBT and customer requirements
• Meet with vendors to discuss and prioritize requirements, strategic and business needs
• Define the integration of new products/functionality into Amex GBT end-to-end processes including mid- and back-office systems, customer support, automated fulfillment, deployment, profile management, reporting and billing
• Test new functionality, taking into account specifications and end-to-end processes
• Work to maximize profitability through the development and introduction of automated, efficient or innovative functionality and processes
• Increase customer satisfaction with the booking tool in key market segments
• Act as SME to update communication materials and reference documents for the functionality and markets for which he/she is responsible. (adaptations / translations if appropriate
• Identify, define, negotiate terms and manage ongoing relationships with the technology partners
• Work/negotiate with internal partners, including Sales and Relationship, GSS, GCG, SDN, ...
• Act as subject matter expert for Amex GBT Select sales and client management with regards to online booking development, integration, functionality, etc.
• Streamline the communication from the team to the field and to our external customers,

What We’re Looking For

• Ideally have 3-5 years of product management and B2B experience

#GBTJobs

     

Location

Spain

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!