At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

About you and this role

We are seeking an enthusiastic individual to take on the role of HR Advisory Representative, becoming the face of our Human Resources Department in Mumbai, India.

At the Human Resources department, we put people first. Our aim is to hire and retain the right people who can contribute to our drive towards carbon neutrality. We focus on a three-pillar HR model, Centre of Expertise (COE), HR Partners and HR Solutions. HR Solutions works together as one Team to foster an inclusive culture where trust, transparency, empowerment, and accountability are encouraged and embraced. From providing targeted recruiting expertise, to assuring all our people receive the best employee experience, our Talent Acquisition, Workforce Administration, Payroll, Total Rewards, Talent & Learning, Global Relocation and HR Advisory teams are passionate about designing and bringing innovative people solutions to all employees and leaders.

As part of the HR Advisory Team, you will serve as a dedicated and centralized HR support system for employees, offering assistance in English and additional languages such as Spanish, Portuguese, Japanese, Chinese, German, or Dutch. This role provides exposure to various HR disciplines, including Payroll & Time and Absence, Talent Acquisition, Workforce Administration, Compensation & Benefits, and Talent Management & Learning Development. As an HR Advisory Representative, you will have the opportunity to grow as an HR generalist, building a network, gaining knowledge, enhancing skills, and collaborating to address HR issues both internally and externally.

For those passionate about Human Resources and eager to develop a career in an international environment, this is an excellent opportunity. Depending on your interests, ambitions, and talents, you may have the chance to transition to a specific HR discipline as the next step in your career. Don't miss the chance to be a part of our dynamic team!

Responsibilities:

• Handle and take the ownership of HR queries from different regions, providing employees and people leaders with timely and accurate resolutions on a wide range of HR topics.
• Serve as primary point of contact and perform actions to enable HR business processes while ensuring continuous feedback to the requestors.
• Engage with employees through digital channels like ServiceNow (SNOW) and phone offerings, serving as the face of HR within the organization.
• Navigate challenging conversations and handle emotional situations when addressing sensitive HR matters and concerns raised by employees.

Qualifications:

• A bachelor’s degree
• Fluency in English
• Any of the international language will be an added advantage (Spanish, Portuguese, Japanese, Chinese, German, Dutch or French.)
• Flexible to work in different time Zones.
• Experience collaborating in a multicultural workplace with colleagues from diverse cultural backgrounds
• Outstanding communication and listening skills to clearly convey information and actively listen to employees' queries
• Excellent problem-solving skills to assess HR-related issues and provide effective solutions to employees
• Ability to quickly adapt to systems and tools to address employee inquiries
• A minimum of 3 years’ experience with customer or employee facing positions
• Living within a maximum one-hour commuting distance from our Mumbai office

Additional notes:

There is no relocation support for this position.

Benefits – What Dow offers you 

We invest in you. 
 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. 
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
• Paid time off to care for family members who are sick or injured.  
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow Chemical International Pvt Ltd

Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer-centric materials science company. The company is committed to delivering the right solutions to its customers’ challenges. With broadest technology sets spanning performance materials, industrial intermediates, and plastics Dow India delivers differentiated science-based products and solutions in high-growth segments, such as packaging, infrastructure, automobile, and consumer care.

A Great Place to Work® Certified company with approximately over 1000 employees, its operations comprise of manufacturing sites, innovation center, established centers of excellence, and commercial office. As a responsible corporate, the company supports its Corporate Social Responsibility (program) with technology expertise and employee volunteerism. Dow India works with non-profit partners towards the empowerment of differently abled, women, and children in communities where it operates. The company aims to redefine the societal blueprint, by supporting holistic sustainability and circular economy initiatives.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment.  We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.