Inside Sales Associate - STR - Nashville, TN

Job Description

Who is CoStar Group?
CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces.  Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. 
 
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.  We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.  We continue that effort today and are always working to improve and drive innovation.  This is how we deliver for our customers, our employees, and investors.  By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

Role Overview: Inside Sales Associate

About STR

Nashville, TN | In office, Monday – Friday 

As an STR Inside Sales Associate, you will expand our reach in emerging markets by identifying new opportunities, establishing relationships with hotel owners and operators, and delivering benchmarking analytics and market insights to support their business decisions.

You will operate from the office and utilize telephone, email, and virtual meetings to engage with potential and current clients. Your responsibilities include expanding our customer base, ensuring client satisfaction, and facilitating renewals within these essential segments.

This position offers an excellent opportunity to gain in-depth knowledge of the STR business, develop expertise within the hotel industry, and pursue a defined career path.

Key Responsibilities

• Conduct proactive research to identify and engage potential customers within market segments.
• Learn and communicate the value of our solutions tailored for clients.
• Manage the full sales cycle: prospecting, product demonstrations (virtually), closing, and renewals.
• Maintain regular contact with clients to ensure satisfaction and encourage product usage.
• Accurately track all activities and client information in the CRM system.
• Meet or exceed sales and activity targets.

Basic Qualifications

• Bachelor's degree required from an accredited, not-for-profit, in-person college/university.
• 2+ years of inside sales or related experience.
• A track record of commitment to prior employers.

• Proven ability to make a high volume of outbound calls daily, including cold calling and following up on leads.
• Skilled at quickly building rapport and trust with prospects over the phone or email.
• Effective at qualifying leads, asking discovery questions, and identifying customer needs in a fast-paced metrics driven environment.
• Motivation to learn sales fundamentals and grow in a sales career.
• Comfortable with heavy phone and virtual outreach; no travel required.

Preferred Qualifications

• Fluency in Spanish - both written and verbal.
• Prior success in high-volume calling environments strongly preferred.

• Adaptability and willingness to learn in a fast-paced environment.
• Prior customer service or sales experience is a plus, but not required.

Our Best Performers Are

• Passionate, hard-working and ambitious – As an innovator, we are fast paced and creative and expect our Sales Associates to move quickly to seize opportunity.
• Fast to learn new concepts and apply them – STR clients and prospects are diverse and demanding. With a constantly evolving suite of products, successful Sales Associates are skilled at introducing them to their clients.
• Curious - Our best salespeople ask intelligent questions, demonstrate strong listening skills and learn from customers and colleagues
• Excellent communicators - our broad-ranging solutions require clear, concise communication tailored to the relevant audience.
• Committed to Customer Service – Successful Sales Associate’s at CoStar provide valuable insights and take ownership of their client’s requests, managing them to a successful outcome.

What’s In It For You?

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. 

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training and tuition reimbursement

• Our benefits package includes (but is not limited to): 
• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug 
• Life, legal, and supplementary insurance 
• Virtual and in person mental health counseling services for individuals and family 
• Commuter and parking benefits 
• 401(K) retirement plan with matching contributions 
• Employee stock purchase plan 
• Paid time off 
• Tuition reimbursement 
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
• Access to CoStar Group’s Employee Resource Groups  
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks 

Sponsorship

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply.  However, please note that CoStar Group is not able to provide visa sponsorship for this position.

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing