When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing…

As the Supervisor, you will lead a team responsible for the automation of X Network. The team creates automations to give network engineers the ability to perform their tasks more efficiently and effectively, and at a far greater scale. 

• Leading the effort to transform the way we do operations by leveraging automation tools to develop scalable workflows.
• Understanding new technology development and aligning team member training and development.
• Setting individual performance objectives and providing performance reviews.
• Understanding automation platform architecture and align team’s activities accordingly.
• Working with stakeholders to ensure that requirements are met and projects are successful.
• Monitoring and measuring team performance – provide reporting to the executive level.
• Automation Orchestration: Drive the development of tools for auto-triage, auto-mitigation, and auto-notification to achieve aggressive orchestration and MTTR reduction targets.
• Network Intelligence: Leverage telemetry data and AI/ML models to provide authoritative network visibility and smarter incident response.
• Operational Excellence: Enforce the "Prepare, Pause, and Confirm" methodology to ensure all automation activities maintain the highest safety and reliability standards.

What We're Looking For:

You are a natural communicator who can adapt your style and approach to meet the diverse needs of various team members and stakeholders. People trust your judgment and seek your advice. You excel at connecting data from different sources and synthesizing it into a cohesive, complete picture. You thrive in a dynamic, fast-paced environment with multiple high-visibility projects and competing priorities.

You'll Need to Have:

• A Bachelor's degree or at least four years of relevant work experience.
• Advanced knowledge of operating systems and applications.
• Proficiency in computer programming.
• Demonstrated troubleshooting skills for analyzing complex solutions and problems.
• Experience with Oracle/SQL database administration.
• The ability to quickly learn, adapt, and convert code to new scripting languages.
• Willingness to work a schedule that includes overlap with US day shift (specifically for weekly staff meetings and initial training).

Even Better if You Have:

• A Bachelor's degree in Electrical Engineering, Industrial Engineering, Computer Science, Supply Chain Management, Statistics, or Economics.
• Experience with large-scale IT systems.
• Python certification.
• Experience with Javascript & React for web-based tool development.
• Experience with the Kubernetes orchestration system.
• Project management skills.
• Experience providing support to hundreds of users of developed applications.
• Strong interpersonal skills with a commitment to quality and user satisfaction.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.