Summary of Role:

The Delivery Specialist is responsible for delivering product for the assigned corporate accounts within the Livestock Business Unit. These accounts will be mostly swine accounts and could include some dairy, Vet Clinics, and other customers.   This position reports through sales operations team and works closely with territory managers as well as maintaining a close working relationship with Distribution facilities. Product is transported from company distribution facility to customer locations daily.  A high customer service ability is required. 

Shift Details: Monday- Friday 6:30am-3:30pm

Location: Must be located within a 30-mile radius of Elizabethtown,PA region

PRIMARY DUTIES AND RESPONSIBILITIES:

• Must possess exceptional verbal and written communication skills.
• Will be responsible for delivery, inventory control, stocking of animal health products in designated areas located at each customer-designated location.
• Must be competent in the use of Outlook, Internet, Company Intranet sources.
• Act as a resource to the customer with topics like inventory management, equipment and products, etc.
• Comply with other requests from MWI Territory Managers and leadership.
• Participate in conference calls and meetings as requested.

Duties and responsibilities specific to Delivery Driver for Animal Health supplies.
• Possess the ability to drive a Box truck, Van or other company vehicles safely and with proficiency.
• Possess a DOT physical health card.
• Drives truck to designated location then loads and unloads supplies and equipment as directed by bill of ladings and customer orders
• Must have an acceptable driving record and be able to operate a motor vehicle for extended periods while traveling on Company business.
• Inspect truck equipment, supplies, such as tires, lights, brakes, fuel, oil, and water for defects, before and after trips
• Maintain vehicle upkeep by performing general maintenance and addressing safety concerns including:
• Report all discrepancies and safety concerns to Sales operations manager
• Report all needed major repairs to Sales operations manager
• Performs emergency roadside repairs
• Ensures cargo is secure during transit
• Maintain accurate driving records and follows all regulations including:
• DOT and Hazmat regulations and procedures if required.
• Inspection reports
• Cargo loads
• Customer receipts

- Bring Customer product returns and proper paperwork back to the MWI warehouse if needed.
• Follows all procedures as detailed in the Delivery Specialist Procedure Manual.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Associate’s Degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience in an Agriculture related field. Adequate mobility to continually walk and stand; pull orders from various shelf heights; and ability to lift up to 35 lbs -50 lbs regularly is required. Occasionally will move 100 lbs from pallet to pallet. Must be able to read and understand English, have basic mathematical skills, number recognition skills, and good hand/eye coordination. Good customer service skills and a sense of urgency are required. May be required to obtain a Class A CDL certification, with the opportunity to have MWI Animal Health cover certain costs associated with that certification.  Must be available for on-call rotation.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

Demonstrate Interpersonal Skills: Communicates in an open, straight forward, honest and respectful style; checks for message clarity; understands the effect the communication style has on others, including nonverbal communications; plans for and adapts to the wide variety of communication preferences and needs of others.

Build Quality Service: Defines quality service based on customer needs, wants, expectations and profitability; aligns actions accordingly; remains sensitive and responsive to both internal and external customers; builds distinctive predictable levels of service; resolves problems quickly and effectively.

Teamwork: Makes effort to seek others’ input; willingly collaborates and cooperates with others in the organization; develops effective working relationships with key associates.

Customer Service: Is customer oriented, sensitive and responsive to customer needs and priorities; establishes effective working relationships with customers and gains their respect and loyalty; identifies and takes appropriate action on customer needs.

Flexible/Adaptable: Views change or problems as an opportunity to grow professionally and to develop new and better ways to do things; adjusts readily to alterations in routine; copes effectively with changes in scope or type of work.

Sense of Urgency: Demonstrates the ability to respond quickly to changes in day to day operation as it relates to department priorities.

Reasoning: Discovers the underlying relationship between two or more objects and uses that knowledge to solve a problem; uses logic to draw conclusions from available information; identifies general rules or principles; applies rules and principles to new situations; determines which conclusions are correct from analysis of a given set of facts and information.

Plans for Work: Applies advanced planning to set priorities and schedules to use resources in the most efficient and effective way; seeks employee input and participation to build commitment; supports innovative solutions to use resources and improve efficiencies.

Build and Sustain Relationships: Establishes rapport with individuals; builds trust by dealing openly and honestly with all levels within the organization; uses effective communication and follow-through to sustain relationships.

Promote an Accessible, Healthy and Safe Working Environment: Maintains a work environment that is accessible and conducive to the well-being of employees; identifies and corrects adverse health and safety conditions; aggressively manages the productivity and financial implications of health-related absences; strives to determine root causes of work-related health problems and takes preventative action.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies

Affiliated Companies: MWI Veterinary Supply Company