Position: Apprentice – Administrative Area

Position Objective

To support administrative routines across different areas of the company, contributing to the organization of processes, internal and external service, and professional development through hands-on learning combined with theoretical training.

Key Responsibilities

• Answer phone calls, record and forward messages, and provide or obtain routine information.

• Provide in-person and email support to clients, suppliers, and employees, clarifying questions and sharing information.

• Register visitors and keep company contacts and records up to date.

• Organize, sort, and classify documents and correspondence; receive and dispatch mail and packages.

• Type, draft, and support the preparation of documents, as well as complete forms.

• Support the control, request, and distribution of office supplies.

• File, retrieve, check, register, distribute, and forward physical and digital documents.

• Conduct internet research as required by the area and enter data into computerized systems.

• Support Customer Service (SAC) activities by registering customer requests and complaints.

• Provide administrative support to HR activities, such as candidate scheduling, interview coordination, form completion, and document checking.

Requirements

• Meet the age requirements established by the Apprenticeship Program legislation.

• Currently attending or having completed High School.

• Basic knowledge of computer tools (Microsoft Office).

• Good communication skills, organization, and willingness to learn.

Behavioral Skills

• Responsibility and commitment

• Organization and attention to detail

• Proactivity and eagerness to learn

• Interpersonal skills

• Ethical behavior and professional attitude