Customer Order Management Coordinator

Posted:
11/12/2025, 4:00:00 PM

Location(s):
Seoul, South Korea

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

[About ZEISS]

ZEISS는 1846년 독일에서 시작된 글로벌 광학·광전자 기업으로, 180년 이상의 전통과 함께 약 43,000명의 임직원이 전 세계에서 근무하고 있습니다.

ZEISS Korea는 1986년 설립 이후 지속적인 성장을 이어오며, 현재 ZEISS 글로벌 시장 중 상위 5대 매출국으로 자리잡았습니다.

현재 ZEISS는 반도체(Semiconductor Manufacturing Technology), 산업 품질 솔루션(Industrial Quality Solutions), 연구용 현미경(Research Microscopy Solutions), 의료기기(Medical Technology), 시력 교정 및 소비자용 광학(Vision Care) 등 5개 핵심 사업 부문에서 혁신을 이끌고 있습니다.

※ 더 자세한 ZEISS Korea와 각 사업 부문에 대한 내용은 ZEISS 기업·채용 홈페이지에서 확인하실 수 있습니다.

[Employment Condition]

  • Division : 의료기기사업부 (MED)

  • Job title : Customer Order Management Coordinator (Regular)

  • Employment Type : 정규직

  • 근무지 : 서울 송파구 문정동

Job Description:

1. Customer Order Management(Direct / BP customer)

  • Manage all order management process which is from receiving to delivery

  • Communication with customer & Sales Rep for order status

2. Monthly Closing_Invoice / Return process

  • Conduct monthly closing process(From Collecting data to invoicing / Q'ty & Amount)

  • Manage return process for material especially for BP

  • Handling Asset exchange / non-valued order

3. Master Data Management_Customer/Business Contract/Material

  • Update customer master date in a timely manner

  • Issue & Maintain Business contract by using internal system tool

  • Manage unit price for all material & customers

4. Inventory Management Consignment & Local warehouse

  • Response inventory status to Sales rep regularly

  • Support cycle counting activity

  • Analyze consignment inventory status and share with Sales Team

5. Tracking inter-company PO

  • Tracking shipment status and update to Sales team regularly

  • Communication with HQ for production status

Qualifications:

  • No specific experience required / Entry-level candidates are welcome to apply.

  • Proficiency in Excel and software applications is preferred.

  • Business level English preferred

  • Effective Collaboration & Communication Skills

  • Proficiency in computer applications such as Microsoft Excel and SAP software

[Recruitment Process]

※ 서류 전형 → 영어 및 인적성 평가 → 1차 인터뷰(실무진) → 2차 인터뷰(임원) → 최종 합격

Your ZEISS Recruiting Team:

JoEun Kim (김조은), KyuYul Jung (정규열), ShinBi Park (박신비), YuNa Jung (정유나)