Employee Applicant Privacy Notice
Who we are:
Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo.
About the role
We are looking a Project Manager with a strong background in software project delivery for external clients, particularly in the financial services industry. The ideal candidate will have exceptional client relationship management skills and a proven ability to work with senior management to ensure successful project execution.
Responsabilities
Customer Management & Delivery
- Build and maintain strong, trusted relationships with client stakeholders through effective communication and consistent delivery of value.
- Foster a customer-centric approach, addressing client pain points and identifying opportunities for upselling.
- Ensure timely and high-quality project deliveries, meeting KPIs such as revenue, gross profit, billing, client satisfaction, and NPS.
Project Management
- Oversee project progress, ensuring compliance with SLAs, internal methodologies, and best practices.
- Manage risks, resolve conflicts, and ensure resource optimization across teams.
- Track performance, billing, and contractual aspects (renewals, extensions, etc.), and provide reports for steering committees and project health checks.
- Facilitate cross-functional collaboration with stakeholders across IT, business, and delivery teams.
- Lead and evaluate project teams, including Project Managers and Scrum Masters, focusing on performance, commitment, and potential.
- Foster a positive team environment, motivating team members and ensuring effective communication.
Skills
- Proven experience in delivering software projects for external clients in industries such as tech consulting, IT services, or development factories, with preference for financial services.
- Proficiency in managing financial aspects of projects, including billing and cost control.
- Advanced knowledge of SAP HANA, KPIs, and financial processes.
- Strong leadership, conflict resolution, and negotiation skills.
- Excellent communication skills, with the ability to adapt messaging for diverse audiences and handle challenging conversations effectively.
- A proactive, results-oriented mindset with strong analytical and problem-solving abilities.
- Leadership and team motivation.
- Effective time management and accountability.
- Adaptability to change and emerging challenges.
- Strong interpersonal skills, including empathy, collaboration, and trust-building.
Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Galileo is committed to embracing diversity. As part of this commitment, Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.