Location(s)

Birmingham, Alabama, Dallas, Texas

Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Position Summary:

The Subrogation Recovery Representative is responsible for reviewing claim files to identify, evaluate, analyze, and interpret subrogation potential. This position involves coordinating appropriate steps to secure evidence and ensure pursuit, development, and recovery of claims in a timely and cost- effective manner. This position necessitates strong analytical abilities, attention to detail, and the ability to operate independently and as part of a cohesive team. 

Position Responsibilities:

• Conduct Subrogation investigation on claims with limited complexity, utilizing investigative tools, based on claims guidelines and procedures established by the department.
• Develop a comprehensive strategy to come to resolution efficiently and accurately for subrogation recovery.
• Examine all provisions, endorsements of the claim policy and other records to verify applicable insurance coverage.
• Read, understand, and apply policy forms and endorsements, property damage estimates, expert reports.
• Thoroughly document the progression of each claim, ensuring an accurate and organized record.
• Monitors claims to ensure subrogation funds were received and/or properly processed and recorded in the claims system.
• Coordinate appropriate steps to secure evidence and ensure pursuit, development, and recovery of claims in a timely and cost-effective manner.
•   Performs other duties as assigned.

Position Qualifications:

• A High school diploma or equivalent is required.
• Prior collection experience preferred.
• Initiative, sound judgement, and discretion
• Proficiency in basic computer skills to include Microsoft Suites products and web-based applications.
• Time management skills ensuring deadlines are met for claim resolution.
• Strong analytical skills and critical thinking skills to evaluate claim information, assess damages and create action plans to make informed decisions regarding claim handling.
• Effective communication skills, both verbal and written, to interact with various stakeholders.
• Excellent customer service skills.
• Sponsorship is not accepted for this opportunity.
• This is a hybrid position working out of our Birmingham, AL or Dallas, Texas office.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles.  Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email.  Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.  If you receive such a message, delete it.  

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