Location(s)

St. Louis, Missouri

Details

Kemper proudly serves growing niche and underserved markets by providing appropriate and affordable insurance and financial solutions. This is enabled by a team of dynamic, innovative employees who act like owners and are continually driven by intellectual curiosity, analytical superiority, and being world-class operators.

Kemper Life has a talented Sales Operations team that helps support this strategic intent by creating an environment that supports distribution with: Efficient Processes; Supportive Services; and Innovative Strategies that will deliver on KL strategic priorities and the Sales Plan.  This role is a great opportunity for someone who wants to be part of a dynamic growing company. We are looking for someone who can help us make a difference by best serving the needs of our customers. Come join us in Growing for LIFE.

 

POSITION SUMMARY:

 

We are looking for a qualified and organized operations analyst to join our team. The ideal candidate will be able to translate data and evaluate process(s) to develop and advise on Sales Operations projects to all levels of staff. The Sales Operations Analyst will also research and compare multiple avenues of workflows, assist in all department analysis, and conduct internal audits, and assist in projects to standardize or refresh internal processes.

 

LOCATION: This hybrid position is located in the Westport area of St. Louis, MO.

 

POSITION RESPONSIBILITIES: 

• Analyze data of in-place procedures to find ways to improve operations for the distribution footprint that includes 83 district offices
• Identify deficiencies and areas for improvement and redesign
• Implement tests processes, policies, and protocols
• Perform operations analysis for all technologies and projects
• Prepare detailed reports of workflow research and improvements
• Create set company standards and reporting structures
• Conduct investigative internal audits and create reports of findings
• Recommend strategies and develop new procedures

   

POSITION QUALIFICATIONS: 

• Bachelor's degree in statistics, business, data management, operations research, or related field;
• 1 year experience as an operations analyst, in an operation or research analyst role, or in a related position focused heavily on logistics and details of the organization or department
• Able to analyze large, complex data sets using a variety of software and tools
• Comfortable with database administration skills and resources
• Technical experience on building/documenting workflow with tools like Drawio

 

CANDIDATE PROFILE: 

• A driven, and natural self-starter, independent thinker, planner, and team player.
• Resourceful, initiative driven, and creative mindset.
• Pays strict attention to detail
• Excellent written and verbal communication skills with the ability to interact with a diverse group of employees across all levels.
• Good time manager able to handle multiple shifting priorities and the ability to work with a strong sense of urgency while being attentive to details.
• Works with confidence and the ability to handle and maintain confidential information.
• Effective interpersonal and presentation skills for interaction with all levels of management

 

COMPETENCIES NEEDED: 

• Decision Quality – making good and timely decisions that keep the organization moving forward
• Drives Results – consistently achieves results under difficult circumstances
• Action Oriented – takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Collaborates – building partnerships and working collaboratively with others to meet shared objectives
• Communicates Effectively – develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Values Differences – recognizes the value that different perspectives and cultures bring to the organization
• Nimble Learning – actively learning through experimentation when tackling new problems, using both successes and failures as learning fodders
• Sponsorship is not accepted for this opportunity.
• Post training the employee will transition to a hybrid work schedule which will require reporting to our St. Louis office 2 days per week.

 

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles.  Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

 

Kemper will never request personal information, such as your social security number or banking information, via text or email.  Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.  If you receive such a message, delete it.