Skill required: Capital Markets Services - Service Quality Management
Designation: Quality Auditing Senior Analyst
Qualifications:BCom
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Quality Auditor is responsible for independently assessing the accuracy, completeness, compliance, and control effectiveness of trade reconciliation activities across equity and fixed income products. The role conducts transaction and process audits, identifies defects and control gaps, performs root-cause analysis, and works with operations teams to implement corrective and preventive actions. The Quality Auditor also supports quality reporting, calibration, process improvement, and audit readiness while promoting consistent adherence to client requirements, policies, procedures, and service-level agreements.
What are we looking for? Graduate or postgraduate qualification in Commerce, Finance, Business Administration, or a related discipline; an MBA is preferred Strong understanding of investment banking operations, trade lifecycle, cash and position reconciliations, settlements, and corporate actions Relevant experience in quality assurance, quality auditing, risk and controls, or operational review within asset management or financial services Sound knowledge of audit sampling, defect classification, root-cause analysis, corrective and preventive action tracking, and quality reporting Strong analytical skills, attention to detail, professional judgment, and the ability to identify control gaps and recurring error trends Good verbal and written communication skills, with the ability to deliver clear audit feedback and engage effectively with stakeholders Proficiency in Microsoft Office, particularly Excel, PowerPoint, Outlook, and Word Ability to work independently, manage competing priorities, maintain confidentiality, and consistently meet audit timelines Willingness to work night shifts between 4:00 p.m. and 2:00 a.m. IST and work 100% from the office Willingness to work on Indian holidays, based on business requirements Good Verbal Communication Skills Good Written Communication MS Office
Roles and Responsibilities: Conduct independent quality audits of cash and position reconciliation activities across equities and fixed income securities Review reconciliation outputs, supporting evidence, break investigations, and closure documentation for accuracy, completeness, and compliance Validate alignment between internal books and custodian or broker records and identify exceptions, control failures, and processing defects Perform risk-based sampling and targeted reviews of high-value, aged, sensitive, or critical transactions Assess adherence to standard operating procedures, checklists, client requirements, policies, controls, and service-level agreements Record audit findings accurately, classify defects by severity and risk, and maintain complete audit trails and supporting evidence Analyze recurring errors and operational incidents, including settlement failures, booking errors, corporate action impacts, and timing differences Lead root-cause analysis and recommend corrective and preventive actions to reduce defects and financial or client impact Track remediation actions to closure and verify the effectiveness and sustainability of implemented controls Prepare and publish quality dashboards, defect trends, audit results, recurring themes, and risk observations for stakeholders Conduct feedback sessions and quality calibrations with operations teams to ensure consistent interpretation of audit standards Escalate significant control breaches, repeated non-compliance, potential financial impact, and missed deadlines in a timely manner Support internal, client, and regulatory audit requirements by ensuring documentation and evidence are complete and audit-ready Identify opportunities to strengthen quality controls, standardize audit practices, and improve process accuracy and efficiency Maintain independence, confidentiality, objectivity, and professional judgment during all quality reviews Complete assigned audits, mandatory training, and quality deliverables within agreed timelines

BCom

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.