Main Responsibilities

This is a key role in the Commercial Finance team support the Consumer channel, and one which will help unlock value and drive business performance through insight, action and accountability. Some of the things the team are responsible for include assessing go to market and pricing plans, new product developments, providing financial insight on performance of the customer base, supporting and measuring trading related business initiatives and understating and challenging trading performance.

Budgeting and Forecasting

• Support on budget and forecasting activities in particular for Gross Margin, SAC and Marketing. This includes engagement with finance and non-financial teams to ensure timelines are met. In addition to this you will be able to clearly articulate the ‘story’, providing high quality reporting and analysis to support. Support on long range planning of the organisation’s strategy, playing a key role in modelling and communication of the financial plan.

• Support on the Risks & Opportunities process, highlighting key movements to the business and communicating key actions and next steps to senior stakeholders.

Reporting and insight

• Ownership and production of weekly and monthly reporting packs and processes, ensuring this is tailored to meet the needs of all stakeholders. Communication and time management will be keen to deliver this on time, with an opportunity to constantly improve and iterate the standard of reporting.

• Work with data and insights team to develop clear understanding of billing through our WSA agreement, ensure all charges are appropriate and actions identified to optimise cost to the business

• You will work alongside the Core Finance team to streamline financial processes and reporting to drive more accurate information and analysis for the business.

Financial Modelling

• Development and maintenance of existing financial models such as Gross Margin, New Acquisition CLV and SAC. Ensure have clear understanding of strengths/weaknesses of models and highlighting opportunities for improvements.
• Modelling of various trading related business initiatives including go to market plans, pricing and various other trading initiatives

Business Support

• You will have responsibility for day to day support and insight for the commissions area of the business across New acquisition and Retention, ensuring all plans are financially assessed and challenged. This Includes reviewing commercials, assessing payback, understanding resource requirements, future plans and reviewing key KPI's.
• You will support the Marketing team with data to day finance support, including understanding on latest plans and updating forecasts accordingly.

Transformation

• Identify and recommend opportunities to improve financial outcomes, processes, analysis and tools
• You will have the opportunity to work on business projects and initiatives to develop your skills and experience

How will you be rewarded?

We understand the importance of recognising and rewarding our colleagues. In addition to your base salary, you will be provided with a company bonus/commission, pension scheme, private healthcare cover, income protection and life assurance. We also:

• Embrace flexible working
• Encourage you to participate in a development programme that will be led by you, supported by your line manager and backed by the business.
• Offer free TalkTalk broadband and TV
• Provide an opportunity to participate in share schemes
• Wellbeing and recognition schemes
• Offer a range of discounts on shopping

On top of all this, you get to choose your benefits flexibly around what works best for you!

Don't hesitate, click apply button now!

Be Yourself. Make an Impact. Join Us.

As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be yourself.

We’re not your traditional 9-5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it work.

What We Offer

• Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection

• Collaborative office spaces designed for creative thinking and innovation

• Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!)

• Private healthcare for all employees

• Competitive pension scheme and performance-related bonus opportunities

• Free broadband for all employees

• Life event gifts – celebrating milestones like marriages and births

• Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations

• Salary sacrifice scheme – save on dental, gym, and more

• Big retail and leisure discounts

• 3 paid volunteering days a year – because making a difference matters to us too