Customer Training Specialist (Virtual / Fully Remote)

Posted:
9/13/2024, 2:35:19 AM

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Remote

Customer Training Specialist (Virtual / Fully Remote)

Company:

Argon ST

Job ID:

00000438388

Date Posted:

2024-09-13

Location:

USA - NAS Whidbey Island, WA

Job Description Qualifications:

Boeing Defense, Space & Security (BDS) seeks a Customer Training Specialist at NAS Whidbey Island, Washington to join our team that works on multiple DoD contracts for Autonomous C4ISR and combat systems such as SIGINT, COMINT, ELINT, and sub-surface maritime capabilities.

Position Responsibilities:

  • Conduct analyses to evaluate and develop customer technical training needs to determine appropriate training content, objectives, and design. Establishes processes for identifying training content and evaluating training effectiveness.
  • Develop, deliver, and evaluate of technical training.
  • Use specialized software technology to research, configure, maintain, update, and develop new and existing media and materials.
  • Gathers data to support complete proposal development activities.
  • Ensures accuracy and quality of training products.
  • Independently assembles and conducts customer training in broad subject areas using the appropriate medium to satisfy customer training requirements.

This position is virtual (fully remote) and will not require relocation.

Travel may be required up to 25% of the time; domestically and potentially internationally depending on business needs.

This position requires an active TS/SCI U.S. Security Clearance (U.S. Citizenship Required).  (A U.S. Security Clearance that has been active in the past 24 months is considered active.)

Basic Qualifications (Required Skills/Experience):

  • 3+ years of experience interpreting commercial technical data including drawings, maintenance, and operations manuals.
  • 1+ years of experience conducting maintenance training.

Preferred Qualifications (Desired Skills/Experience):

  • Familiar with Navy or Army standards for Curriculum development (MTS or service/civilian equivalent required for Level 4).
  • Prior service Navy who reached the rank of PO2 for Level 3 and PO1.
  • SIGINT/ELINT Systems Experience (Hardware/Software).
  • Prior CTR/CTM/CTT.
  • Ability to understand technical drawings and conduct basic troubleshooting functions.

Typical Education & Experience:

Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD, Master+3 years' related work experience, 9 years' related work experience, etc.).

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Shift Work:

This position is for 1st shift but may require occasional compensated ad hoc support after hours to support customer training.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.  

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.  

Summary pay range:  82,450 – 111,550.

Applications for this position will be accepted until September 18, 2024.

Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.

Relocation:

No relocation available

Export Control Requirement:

U.S. Government Export Control Status: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a safety sensitive position

Contingent Upon Award Program

This position is not contingent upon program award

Experience Level:

Individual Contributor - 3

Job Type:

Regular

Job Code:

6SGVI3 (G15)

Equal Employment Opportunity:

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