Posted:
5/28/2026, 1:35:18 AM
Location(s):
District of Columbia, United States ⋅ Washington, District of Columbia, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ IT & Security
Workplace Type:
On-site
hatch I.T. is partnering with Expression to find an IT Administrator (Deskside Support Specialist). See details below:
About The Role:
Expression is seeking reliable and customer-focused Help Desk Specialists to support the Department of Commerce (DOC) under the National Telecommunications and Information Administration (NTIA) program. In this role, you will provide Tier II and Tier III IT support services, manage incident resolution, and ensure exceptional end-user experiences in a classified environment. This position requires strong technical troubleshooting skills, attention to detail, and the ability to deliver professional customer service in a mission-critical federal environment.
About the Company:
Founded in 1997 and headquartered in Washington DC, Expression provides data fusion, data analytics, software engineering, information technology, and electromagnetic spectrum management solutions to the U.S. Department of Defense, Department of State, and national security community. Expression’s “Perpetual Innovation” culture focuses on creating immediate and sustainable value for their clients via agile delivery of tailored solutions built through constant engagement with their clients. Expression was ranked #1 on the Washington Technology 2018's Fast 50 list of fastest growing small business Government contractors and a Top 20 Big Data Solutions Provider by CIO Review.
Benefits:
Expression offers competitive salaries and benefits, such as:
401k matching
PPO and HDHP medical/dental/vision insurance
Education reimbursement
Complimentary life insurance
Generous PTO and holiday leave
Onsite office gym access
Commuter Benefits Plan
Website: https://www.hatchit.io/
Headquarter Location: Vienna, Virginia, United States
Employee Count: 11-50
Year Founded: 2011
IPO Status: Private
Industries: Communities ⋅ Recruiting ⋅ Software