Work Flexibility: Hybrid

Due to continued and rapid growth, we are accepting applications for a part-time position within our Customer Service team.

The Role: 

• Serve as a trusted point of contact for our customers, offering responsive, solutions-focused support with a personal touch.
• Work collaboratively across teams to resolve inquiries, meet customer needs, and drive satisfaction.
• Champion Stryker’s values by ensuring every interaction reflects our dedication to integrity, accountability, and service excellence.

We consider people from all backgrounds – what matters most is your passion for improving patient outcomes. If you have experience managing complex queries, navigating multiple stakeholders and handling cases or processes with care and precision, we’d love to hear from you. 

Key attributes: 

• We’re looking for someone who’s a collaborative problem-solver — someone who can build trust, own processes and investigations, and be a trusted adviser for those than turn to you. If that’s not you, this role likely won’t be the right fit (and that’s okay!). 

• This role isn’t just about handling medical devices — it’s about how you show up. 
  You’ll need to be confident, engaging and able to hold your own in a fast-paced environment. If you’re not someone who likes to be challenged, tackle issues and communicate with impact, this probably isn’t the right role for you. 

• This role isn’t for the curious — it’s for the committed. 
  If you’ve already looked into Stryker, understand the impact of our products and purpose, and know this is the kind of role you’re ready to throw yourself into, we’re here for it. 
  If not, no stress — but this probably isn’t the role for you (yet). 

• This role calls for presence, preparation and self-awareness. 
  You’ll be working with internal and external stakeholders, handling cases and issues with Stryker products. That takes confidence, the ability to engage with influence, and the initiative to take on problems. 

Why Join Us? 
At Stryker, you’ll not only have the chance to work with cutting-edge technology that impacts patients’ lives, but you’ll also enjoy a supportive environment where you can grow your career. We offer a competitive benefits package and are committed to helping you reach your full potential. 

Some of our benefits include: 

• Health care, financial wellbeing, and insurance options to help you stay healthy and secure. 

• Ongoing training and career development opportunities so you can keep growing. 

• Paid parental leave and volunteer days to support your life outside of work. 

If you’re interested in applying to the role, can you please write a few lines at the top of your CV answering, “Why do you want to become a Customer Service Representative?” 

If this role sounds like a good fit, please apply below!

Travel Percentage: None