Scope:

• Cater mobility requirements for India in both outbound & inbound segments.
• Follow manual operation model & processes of Consulates & Embassies in India
• Perform day to day Immigration operations with best of skill & knowledge as per internal process.
• Handle case & process management with compliance.

What you’ll do:

• Responding queries, New requests & case status over emails, MS Teams, phone calls & meetings
• Handle visa related queries from managers & associates.
• Share Checklists and guidelines on visa requests.
• Manage end to end documentation, data validation, compliance check on specific visa requests.
• Manage mobility record keeping on step-by-step progress.
• Coordinates with external vendors & service providers in obtaining legal documents for visa processing.
• supervises vendor for visa application submission at consulates & embassies.
• Ensure associate information accuracy & confidentiality
• Ensure visa compliant purpose & duration of travel while preparing company letters
• Prepare covering letters for All Business visas & short-term & Long-term work visas.
• Collect All visa copies from associate post visa approval. Secure one copy of i-129s for L-1 visas for Consular audits.
• Provide Post arrival formalities guidelines to associates travelling overseas.
• Performs visa briefing with associate
• Coordinates with BY Finance & external service providers to arrange visa fee related DDs, Insurance
• Regular tracking of visa submissions
• Timely follow up with associates for data collection
• Coordinates with the Global Mobility team & law firm for visa related documents
• Arranges briefing sessions with law firm for work permit applications
• Acts as sole point of contact for LATAM visas between the stakeholders & India service provider
• Coordinates for legal letters with law firm, Government agencies in India & lawyers
• Shares traveller’s checklist with all process partners post visa approval - each associate
• Secures critical appointment for various visa application submission for multiple countries
• Manages all Immigration records & workday entries
• Partners & coordinates on daily basis with the Global Mobility team in US & other regions on visa case processing
• Provides traveller assistance to overseas assignees
• Sends pre-alerts for specific country's visa applications
• Monitors external service provider and tracks case processing with the consulates
• Extensively coordinates over additional logistics requirement between the associate & the India service provider & the Consulates occurring due to cultural shift on work model.
• Timely complete all the domain related tasks/work, visa cases assigned at individual capacity
• Maintain cent percent accuracy in operations & executions with no margin for error.
• Exhibit required smart approach & appropriate delivery strategy in visa case management to meet expectations.
• Demonstrate role specific adequate skillsets & knowledge in all dimensions of mobility function.

What we are looking for:

• Must have over 5 to 7.6 years of continued working experience in Immigration.
• Must have knowledge & experience of doing Business visas for US & European or APAC countries in IT companies. Profiles with experience of doing US work visas only( like L-1B , H-1B, Green card), not to be considered.
• Should be working in core Immigration domain/team and not in Global Mobility wings like Tax, Accounts, Global assignments ete.
• Should not be merely in a job of a company coordinator for Visa team for external partners. Should be doing visas on his/her own.
• Associate must be notified that the role will be on a Hybrid model & not fully work from home. This may convert to full time office on later stage if required.
• Very good communication skills required.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.