Specialist/Lead Operations

Posted:
9/4/2024, 11:57:56 PM

Location(s):
Haryana, India ⋅ Gurugram, Haryana, India ⋅ Indiana, United States ⋅ Indianapolis, Indiana, United States

Experience Level(s):
Senior

Field(s):
Operations & Logistics

About the Role:

Grade Level (for internal use):

09

The Team: S&P Global’s Enterprise Solutions brings together solutions that help customers comply with regulatory requirements while reducing the risk, cost, and complexity of running their businesses. In addition, it offers a diverse range of solutions in the lending market.

The Financial Operations & Reporting Team is a centralized unit that manages Client, Services Provider, and Business Partner billing. Apart from revenue assurance, the unit’s core deliverables also include various reporting such as ad-hoc client billing reports, financial reporting for P&L, invoice dispute resolution, customer/product contract reports, etc.

The Impact: A FinOps Specialist plays a very significant role in the business as this person assures revenue for the business and is expected to formulate the process, maintain the same, manage resources, ensure efficiency, manage risk, and provide business insight to the leadership team based on which they take important business decisions. Since money is a very sensitive issue for all the parties involved (internal as well as external), validation of claims and dispute resolution becomes critical for business relations.

What’s in it for you:

  • Business vertical exposure: We service a host of different businesses (Tax, Regulatory, Trade, KYC, etc), exposing a FinOps specialist to these industries.

  • Business understanding and Leadership exposure: Since we partner with various internal and external stakeholders for our day-to-day operations, a FinOps Specialist gets the opportunity to work with all connected internal groups (Ops, Dev, Product, Finance, etc) making a business function.

  • Growth opportunity: We are servicing a division that’s going through continuous growth for the past several years. A Finops Specialist becomes a part of this growth story by contributing to such organic/inorganic changes. Also, as a business, we adopt technological changes rapidly giving a specialist opportunity to master new skills.

Responsibilities:

  • Obtain a complete understanding of the business lines we support and the overall business cycle (Contract-service-billing) which includes the functioning of Sales, Sales Ops, Contract Management, Order Management, Accounts Receivable, Accounts Payable, SAP Reporting, Cash Application, Operations, Client Services, etc.

  • Owner of the business as well as people:

    • Risk mitigation – process as well as people | Recognize, plan, and create/deploy a defense mechanism with built-in contingency

    • Growth – identify growth prospects, project planning, and execution

    • Automation/Optimization – Identity process automation/optimization opportunities, execute and highlight

    • Documentation – Record, update, and store (SOPs/FAQs/Sales pitch/data backups, etc)

    • People alignment with business – optimal utilization, skills upgrade, and mindset (guidance and motivation | for the team, for the organization, for their career)

What We’re Looking For:

  • Bachelor’s Degree (Commerce)

  • Prior exposure to project and/or people management

  • Should have experience in AR/AP/Contract Management/Finance

  • 6-10 years experience preferred

  • Open to adjust shift timings as per business requirement

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence
.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.


Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership


At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

  • Health & Wellness: Health care coverage designed for the mind and body.

  • Flexible Downtime: Generous time off helps keep you energized for your time on.

  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

  • Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

  • Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
 

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

 

If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  
 
US Candidates Only:  The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfdescribes discrimination protections under federal law. 

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20 - Professional (EEO-2 Job Categories-United States of America), OPRTON202.1 - Middle Professional Tier I (EEO Job Group)

S&P Global

Website: https://spglobal.com/

Headquarter Location: New York, New York, United States

Employee Count: 10001+

Year Founded: 1860

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Analytics ⋅ Business Intelligence ⋅ Credit ⋅ Enterprise Software ⋅ Finance ⋅ Financial Services ⋅ Information Services ⋅ Market Research