Flex Year Round

Who We Are:  At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.  

Perks & Benefits:

• Free season pass to Winter Park and all Alterra Resorts
• Discounted friends & family tickets
• Medical, dental, vision, life, paid parental leave and more for eligible employees
• 401(k) plan with 100% company match - up to 4%
• Mental health resources for all employees
• Food & beverage and retail discounts 
• Onsite employee childcare based on availability
• Discounted equipment rentals, pro-deals, and more

POSITION SUMMARY:

The SRS Training Manager is responsible for the oversight and direction of the Ski + Ride School training program. Key responsibilities include recruiting and hiring trainers, planning and implementing training programs, and developing training resources. This role requires adherence to all Winter Park policies and procedures, applicable federal, state, and local laws, and health and safety codes.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. This position is required to work weekends and holidays.

ESSENTIAL DUTIES:

• Oversee all aspects of SRS training. This includes selecting trainer staff, designing curricula, scheduling clinics, encouraging staff participation, ensuring quality, and fostering employee satisfaction.
• Manage to a budget for labor and expenses. Coach, train, and offer feedback to others in a professional and supportive manner.
• Deliver training on a variety of topics regularly.
• Coordinate with HR and Recruiting to conduct training for the SRS leadership team as well as first-year and returning SRS staff.
• Directly manage SRS training staff including hiring, disciplinary action, scheduling, payroll entry, and professional development.
• Support employees in setting and achieving goals, both individually and as part of the SRS team.
• Oversee the financial aid profram for SRS including tracking training participation, managing application and approval processes, and ensuring timely submission of documentation.
• Develop and maintain training materials including handbooks, SOPs, clinic outlines, curricula, etc.
• Model professional leadership while promoting a positive, save, and enjoyable work environment.
• Lead staff recognition, engagement, empowerment, and evaluation efforts.
• Collaborate with SRS leadership to refine ad grow school programs and lesson products.
• Monitor lesson service quality and training clinic quality. Prepare reports and insights for SRS leadership.
• Help manage accident risk related to SRS operations and proactively reduce potential hazards for staff and guests.
• Maintain a working relationship with PSIA. Coordinate traveling clinics and exams and ensure successful in-house events.
• Represent Winter Park SRS at PSIA and snowsports industry events.
• Develop peer relationships with other resorts to foster innovation and enhance the training program.
• Perform frontline duties as needed.
• Other duties as assigned.

EXPERIENCE & QUALIFICATION REQUIREMENTS:

• 5+ seasons as a PSIA/AASI certified instructor.
• 3+ seasons working in a training capacity for a ski & ride school
• 2+ seasons in a supervisory role for a ski + ride school
• Excellent working knowledge of the Microsoft Suite is required.
• Experience scheduling staff is required.
• Business experience including budget, accounting, sales, and customer service is highly preferred.
• Excellent interpersonal skills and communication skills (including written, verbal, email, and phone) are required.
• Highly organized with ability to multi task.
• Previous experience with RTP, Flaik, and/or Workday is preferred.
• Must be able to learn new computer programs.
• This position is required to work weekends and holidays.

EDUCATION REQUIREMENTS:

• PSIA/AASI level 3 or above (Alpine/Snowboard) is required.
• PSIA/AASI national team or regional educational staff member is preferred.
• PSIA/AASI level 1 in an alternate discipline is preferred.
• High School diploma or equivalent (GED) is required.

WAGE:

Salary/hourly pay: $29.11 paid as salary (40 hours/week)

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

WORKING CONDITIONS:

• Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.
• Hazardous Materials/Noise: The noise level in the workplace is usually moderate. Exposure to hazardous materials is atypical in this position.

AN EQUAL OPPORTUNITY EMPLOYER:

Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.

We do not discriminate against applicants or employees based on age, race, sex, color, religion, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by state or local law.

Winter Park Resort will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship to Winter Park Resort. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

This job description in no way states or implies that these are the only duties to be performed in this position. I understand that this document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Application Deadline: Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications.