At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

• Analyze and scope new functions coming into OSS as well as re-scope existing functions.
• Provide meaningful analysis in regards of resource planning based on changes in operating environment i.e. SLA change, system change, campaign support, etc.
• Assist and provide support to the Project Manager in managing the implementation/migration activities across the organization through the execution of established project management methodologies.

Job Description

• Analyze and scope all new functions coming into OSS and change requests (change of SLA, process and system) using designated tool, following the process flow and turnaround time spelled out in the URF process map.

• Engage with business partners and internal stakeholders to ensure transparency, proper governance and planning for new migration and change requests.

• Provide meaningful analysis in regards of resource planning based on changes in operating environment i.e. SLA change, system change, campaign support, etc.

• Lead and perform the analysis and re-scoping exercise of existing functions annually in line with the budget cycle.

• Develop and continuously improve the templates/tools used for analysis, scoping and re-scoping.

• Oversee and coordinate cross support effort within the department.

Job Requirements

Education & Experience:

• A Bachelor’s degree in Computer Science/Information Technology, Finance/Accountancy/Banking, Mathematics or equivalent

• At least 5-6 years working experience in the related field is required for this position

• Preferably has experience in management reporting and data analytics related role

Specific Skills

• Advanced proficiency in MS Office (especially Excel and PowerPoint)

• Proficient in management reporting, Tableau or similar Business Intelligence tool (e.g. Power BI)

• Knowledge in SharePoint is an added advantage

• A solid understanding of statistics and data analysis

• Proficient in both written and spoken English

• Result-oriented, organized and independent

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.