impact & contribution

Lead the Case Management Capability in providing flexibility to meet the needs of Case Management projects, offering services from the bottom (infrastructure/ software) to the top (business casing/ POC/ solutioning) or individual expertise (design/ built/ test/ run).

The Case Management Platform owner must maintain and build productive relationships with the following individuals

• Customers of the Case Management Platform.
• Architects
• Delivery teams
• Business Unit (BU)
• Resource Managers
• Vendors and third party suppliers

Roles & Responsibilities

You will be expected to perform the following tasks in a manner consistent with CBA's Values and People Capabilities

• Effectively manage relationships and communications with project stakeholders, including customers and delivery teams
• Structure project team for success incorporating required skills from within the Group and sourcing resources from delivery partner organisations
• Manage relationships with vendors and third-party suppliers       
• Undertake any other tasks assigned by your manager that you have the capability to perform safely in line with relevant internal Bank policies and external regulatory requirements.
• Monitor emerging technologies, industry developments, directions, and best practices.
• Enforce best practices in PEGA architecture / design / coding
• Ability to work independently and as a member of a team
• Ability to work and communicate effectively with programmers and other IT staff and non IT functional areas
• Provide specialized expertise and development using Java, JEE and Pega Platform
• Analysing systems to provide system support and recommendations for development.
• Advising on corrective actions actions required to fix business critical systems (code, databases, reference data, interfaces, security implementation, framework)
• To understand, coach and ensure best design and quality software practices.
• Developing Unit Testing framework and automating System Testing.
• Ensure effective engagement with stakeholders for the provision of system support.
• Expert troubleshooting of implementation, environment and deployment issues.

Essential Skills:

• 6+ years of relevant experience in building, designing Pega applications.
• Experience  in designing and developing Pega BPM applications using Pega .
• Experience with process methodology, development methodologies
• (Agile, SDLC, Iterative) strongly preferred.
• Excellent object-oriented analysis and design skills and system integration skill
• Excellent track record of delivery within large projects
• Excellent executive communication & presentation
• Experience designing and developing process-based solutions or BPM (business process management)
• Experience in various rules and features like Flows, Activities, User Interface, Flow Actions, Agents, SLA, Correspondence,
• SingleSignOn, External Authentication, PRPC Security, Reports, Listeners (File, MQ), Connectors and SOAP Services etc
• CLSA Pega certification must have.

Education Qualifications

• Bachelor’s degree/Master’s degree in Engineering in Computer Science/Information Technology