Posted:
12/12/2024, 11:35:55 AM
Location(s):
New York, United States ⋅ Syosset, New York, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Sales & Account Management
Workplace Type:
On-site
Tishman Speyer creates vibrant destinations and dynamic environments that inspire innovation and connected communities. As a diversified developer, operator, and investment manager of top-tier real estate in 33 markets across the globe, our business choices are driven by the belief that real estate should unlock human potential. Tishman Speyer’s diversified portfolio spans market rate and affordable residential communities, premier office properties and retail spaces, industrial facilities, and mixed-use campuses. We create state-of-the-art life science centers through our Breakthrough Properties joint venture, and foster innovation through our strategic proptech investments. By combining global perspective with local expertise, and a personalized approach, we are able to anticipate our customers’ evolving needs. We were the first real estate company to introduce asset-wide amenity services through our ZO platform, and the first traditional real estate company to create its own flexible space and coworking brand, Studio.
Since our founding in 1978, Tishman Speyer has acquired, developed, and operated 522 properties, totaling 218 million square feet, with a combined value of over $129 billion (U.S.). Tishman Speyer currently has approximately $68 billion in assets under management, including iconic properties such as Rockefeller Center in New York City, The Springs in Shanghai, TaunusTurm in Frankfurt, and Mission Rock in San Francisco
The Position:
Reporting to the General Manager, we are looking for a hospitality professional responsible for prospecting, contracting, producing, and executing catering events/sales while supporting daily operations.
General Responsibilities:
Handle event inquiries, prospecting, proposals, negotiations and contracting according to procedure and within specified time frame
Handle the collective coordination of all event information and resources, account management, sales prospecting, and business development
Manage the communication and details of booked events from start to finish
Respond to event inquiries via phone and email to provide comprehensive planning details
Create proposals, floorplans, administrate BEOs, contracts and timelines
Guide clients with appropriate food and beverage selections, room layout, décor, and audio visual needs as it pertains to each event
Prepare and maintain up to date and well-organized event records through Tripleseat and shared drive
Schedule sales calls and planning calls, teams meetings and in person to meet weekly and monthly goals
Schedule site visits and walk throughs with clients and provide assistance to any walk-in clients
Be an expert in menu pricing, room layouts and outlet capabilities to accurately communicate with guests
Update necessary departments of any changes in event operations, load-in times, guest arrival.
Ensure billing accuracy and conducts bill reviews with the clients prior to processing the final bill
Assist in daily schedule of events on site with operations managers
Work closely with the General Manager to ensure the service and food and beverage experience at (JACX LLC) exceeds guests’ expectations
Liaise with the corporate marketing team to bolster promotional efforts
Ensure that events progress seamlessly by following established procedures, collaborating with employees, and ensuring accuracy.
Handles all guest concerns and complaints professionally and further communicates these to the General Manager
Monitor and maintain cleanliness in all areas of Food & Beverage and working condition of departmental equipment and supplies
Perform daily walkthrough of all areas and be vigilant of any maintenance issues and report to the appropriate department and follow up to ensure completion
Ensure that Food Hall storage facilities and other areas are maintained, organized, and hygienic
Performs managerial opening and closing procedures for the restaurant, private events & all other Food & Beverage outlets based on standard operating procedures
Manage scheduling, payroll, financial reporting, and all other administrative tasks
Prepare weekly/monthly event sales reports as required by restaurant and ownership
Develop and maintain relationships with local partners in the LIC community
All other responsibilities assigned by Management
Skills & Qualifications:
5 - 8 years of hospitality experience in a high-volume environment
Minimum 3-5 years of experience in event sales, managing and overseeing teams
Great attention to detail in both independent execution and the supervision of others
Effective, clear, and concise in both verbal and written communication
High levels of emotional intelligence to ensure success in guest relations and people management
Resourceful and efficient in all tasks with an expert ability to determine priorities
Strong critical thinking skills to solve for root cause
Organized and timely with the management of multiple tasks at any point in time
Action oriented with the ability to work autonomously and collaboratively in a team
Familiarity with food and beverage basics, menu planning and event coordination
Must be willing to work a flexible schedule to accomplish all major responsibilities and tasks
*Onsite presence is required for this position.
The base compensation range for this role is $85,000 - $95,000. This role is also eligible for a discretionary annual bonus, as well as access to our comprehensive medical, dental, and vision insurance, life and disability insurance, 401(k) plan (with matching contributions), wellness benefits and all other benefits afforded to full-time Tishman Speyer employees.
This base range reflects a number of factors including, but not limited to, relevant experience, skill sets, and/or licensure required of an individual in this particular role. The base range is also specific to members of Tishman Speyer’s New York team, as we’ve considered factors specific to this geography.
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Website: https://tishmanspeyer.com/
Headquarter Location: New York, New York, United States
Employee Count: 5001-10000
Year Founded: 1978
IPO Status: Private
Last Funding Type: Debt Financing
Industries: Commercial ⋅ Leasing ⋅ Real Estate