About the team:

The Global SMB Customer Due Diligence (CDD) team are responsible for assessing all Worldpay SMB customers at the point of onboarding and at regular intervals in their lifecycle, ensuring that we know who the customer is, how they operate and their ownership structure. This helps to protect Worldpay and the industry from financial crime, money laundering and terrorist financing. The team is highly commercialized balancing AML risk processes with fantastic customer experience. The team is award-winning and known to deliver record levels of service.

To learn more about our winning teams, check out our world-class teams that own it every day.

What you’ll own as the Compliance Analyst:

As part of the Specialised Due Diligence team, you will support reviewing of cases to ensure we know who our customers are and that we are confident they are a merchant we want to provide, or continue to provide, services to.

• Onboard customers quickly and seamlessly whilst ensuring all internal policies, procedures and risk criteria are met.
• Review escalated cases, ensuring our KYC/CDD meets our policy and AML regulations.
• Assess new business opportunities and existing customer profiles against our own internal policies along with all legal and regulatory requirements
• Provide approval or rationale of findings to the wider compliance teams
• Be a liaison to internal risk, compliance, and legal teams.
• Contact customers via email, webchat, and telephone to provide additional information required to support the application.
• Review application data and customer correspondence to validate and verify customer information against public records and assess against internal risk criteria.
• As a champion and for Compliance, you will support with the development of compliance sessions and presentations.
• You will keep abreast of regulatory changes and support with training and promoting compliance awareness.
• Identifies areas of potential improvement.

What you’ll bring:

• Superb diligence and an ability to apply creative problem-solving techniques and tools to compliance issues.
• Outstanding Judgement & Decision-Making skills
• Ability to utilize various sources and types of information to conclude an investigation and make subjective decisions based on sound rational.
•  Strives to get things right first time, every time.
• Communicates ideas both verbally and in written form in a clear, concise, and professional manner.
•  Looks for efficiencies that could support your colleagues and business skills managing multiple tasks.

What makes a Worldpayer

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.

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