Date Opened: Friday, February 27, 2026 12:00 AM

Close Date: Saturday, March 14, 2026 12:00 AM

Department: Aviation Department

Function Asset Management

Salary: $0.00 - $0.00 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

Provides guidance and leadership to a team of skilled automotive and equipment maintenance technicians for the City of Charlotte Aviation Department. The position supervises the scheduling of staff and prioritizes the needs of the shift. It provides critical customer service by consistently communicating with airport tenants/divisions and vendor for fleet availability and customer concerns.  The Shop Supervisor monitors, reviews, and analyzes key performance reports for vehicle repair status updates and completion of work orders. The position oversees the maintenance of shop equipment and monitors the shop area to eliminate unsafe and hazardous working conditions.  Major emphasis for this position includes leadership, customer service, innovative approach to problem solving, and communication. Work is accomplished through monitoring of expenditures; recruitment, training and development; and performance management.  Liaison with other agencies related to Facility needs such as Building Maintenance, Grounds Maintenance, Risk Management, etc.  This position works directly with airport vendors to resolve escalated problems.

Responsibilities: 

1. Provides oversight of work performed by employees engaged in the repair and maintenance of Light/Medium/Heavy duty vehicles and equipment.
2.  Advises management and partners of technical issues related to vehicles and equipment; works to resolve issues; in lieu of fleet manager, attends to issues that arise through an escalation path.
3. Analyzes data related to equipment repairs and maintenance and overall shop performance; prepares reports; presents information to leadership and maintains records on operations.
4. Monitors and controls expenditures related to shop budget to ensure service delivery costs are within scope.
5. Assists the Fleet Manager in leading the shop daily 
6. Provide technical support to staff by answering questions and acting as a teacher and mentor to employees
7.  Identify current and future training needs for employees
8.  Monitors work order status and dates to increase fleet availability
9.  Build credibility and trust with staff, Aviation division and other airport agencies, and local vendors by developing relationships and establishing trust with partners
10.  Assist in efforts to develop procedures, processes, and practices to maintain a safe and productive working environment
11.  Monitor and document employee performance as related to annual performance reviews
12.  Perform other duties as assigned
 

Education & Experience:
Requires graduation from high school/GED and five years of related experience, or an associate degree and three years of related experience, or bachelor’s and one year of related experience/industry/military/job specific experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties.  

Experience must include one year of supervisory experience in an automotive shop environment with management of diverse fleet and equipment is preferred. Graduation from a certified technical automotive program, and ASE Master Certification preferred.  ASE and other similar related certifications for Master/Heavy are desired. Significant experience in performing journeyman level automotive work on all types of light and heavy equipment is also preferred.  

Knowledge, Skills and Abilities:
Knowledge of:

• Principles and practices of Fleet Management

•  Methods, practices, procedures, and equipment used in the repair and maintenance of equipment. 

• Pertinent local, State, and Federal laws, ordinances, and rules

• Safety practices and occupational hazards of equipment repair and maintenance. 

• Principles and methods of supervision and management.

• Knowledge of Fleet Management Information Systems

• Knowledge of parts management and inventory

Skilled at:

• Conflict management with subordinate staff and Partners.

• Proficient with Microsoft Office products including Excel, Word and PowerPoint.

Abilities to:

• Effectively supervise and coordinate the activities of equipment repair, maintenance, and support personnel through subordinate supervisors.

• Establish and maintain effective working relationships with employees, City   officials, and vendors

• Translate general work plans into detailed operational programs; to prepare and maintain work surveys, reports and records.

• Communicate clearly and effectively orally and in writing.

• Prepare and analyze reports to ensure efficiency and productivity goals are met.

• Analyze complex information and exercises independent judgment in arriving at conclusions.

Physical Requirements:

• Work is largely sedentary but may include Sitting, Standing, Bending, Twisting, Reaching, Kneeling, Walking, Climbing (12 feet), Lifting (50 lbs.). 

• Work may involve outside exposure under all weather conditions.

• May also include exposure to machinery, moving vehicles, loud noise and slippery or uneven surfaces.

General Information:

• Certain convictions would prevent unescorted access and therefore deny employment.

• Standard shop hours apply M-F.  Subject to work at other times and emergency calls back to work.

• Valid Class A CDL driver’s license is preferred.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email [email protected].

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.