As a Licensed Sales Support Specialist, you’ll have the opportunity to work on a team that impacts staff and members in direct and meaningful ways, each and every day! This role supports the back office of the Investment Services program to support our team of Financial Advisors for Investment Management to maintain their flow of business and meet with more clients and prospects.

If service, growth, and brand-promise resonate with you, come join our team! Dedication to member experience and building relationships will be a key to your success at WSECU – we are “all in” for our members and employees.

Your day may include:

• Working with advisors and members/clients to provide support
• Scheduling appointments, confirmations, and following up on meetings
• Analyzing advisors’ books of business to uncover opportunities with existing clients
• Referral management: qualifying referrals, assigning/entering referrals to CRM, updates on Symitar and SalesVision, following up on corrections or additional sales amounts, reporting to front line staff with Pinnacle
• Working with advisors to maintain client service level agreements
• Relationship touch points, event management, and social media follow up and maintenance
• Reviewing client accounts and documents when applicable
• Marketing campaigns for maintaining and following up with clients and prospects
• Notes and documentation for client interactions
• Mail processing and distribution
• Serving as a liaison between WSECU employees, branches, and advisors
• Maintaining knowledge of the variety of fund companies and products we work with
• Audit preparation and assistance with DFI and LPL audits
• Maintaining and creating reporting relevant to sales and activities
• Maintaining required Broker Dealer, FINRA, Firm Element, CE required trainings, and licensing and registration
• Broker Dealer alerts and notifications
• Staying current with LPL compliance news, training information, technology and enhancements

What you bring to the team:

• Well-developed interpersonal, written, and telephone communication skills
• Ability to calculate figures and percentages, and collect and analyze data
• Microsoft Office proficiency
• Must be a current employee of the Investment department

Bonus points if you have:

• Bachelor’s Degree in Business Administration, Finance, or closely related field
• Financial industry experience
• Ability to acquire FINRA Series 6, 7, 63, 65, or 66 and State  Life  and Health Insurance license within 6 months from hire
• Project and time management skills
• Ability to use formulas, perform calculations and link items in Excel

Competitive pay: $28.90 - $43.34 per hour, dependent on relevant qualifications, plus an annual discretionary incentive plan and benefits package.

• The target starting pay for this position is $28.90 - $36.12 per hour, typically within the first half of the range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant’s pay history into account.
• The range above allows our employees room for growth through annual merit and other pay increase during their tenure in the position.

Where we’re located: University Branch: 1121 NE 45th St Seattle, WA 98105. Employee must reside and perform all work in the state of Washington. This is a work from home/hybrid position with the exception of occasional on-site training, meetings and specific organization events.

When you’d work: Monday – Friday from 8:30 am to 5:30 pm, full time minimum 40 hours per week, with scheduling flexibility required to meet business needs for this non-exempt position

Working from home/hybrid requirements: 

• Reliable, high-speed home internet connection
• Private, confidential workspace, away from distractions and other people
• Suitable desk/surface and desk chair

Perks: Here are a few benefits and perks we offer:

• Medical, Dental, Vision, and Life Insurance with Premiums paid by WSECU
• Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
• Part-Time employees accrue general leave, on a monthly basis
• 11 Paid Holidays
• Employer paid Long Term Disability & Long Term Care plan for Full-Time employees
• Employer paid Long Term Care plan for Part-Time employees
• 401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service
• Paid Volunteer Leave
• Tuition Assistance
• Employee Assistance Program & Employee Discounts
• And, you get to work with some awesome people!

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We look forward to reviewing your application!

All applicants must include a resume.
Visa sponsorship not available.
Contact us at 1.800.562.0999 x11111 with any questions.

We champion our employees’ unique differences because we believe diversity is critical to the success of our members and the communities we serve. We’re proud to provide a workplace based on equality and do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local law.

Accommodations are available for applicants with disabilities. If you are an individual with a disability and require a reasonable application to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 800.562.0999 x11111 or email us for assistance.