Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

Location:

243 Consumers Road, Toronto, Ontario, M2J 4W8

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.  We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Director, Digital Health Product & Strategy (14-16 months contract)

Location: 243 Consumers Road, Toronto, Ontario, M2J 4W8

Why is this role important?

We are hiring a Director, Digital Health Product & Strategy. Reporting to the Senior Director, Digital Health Product & Strategy, the Director will lead strategic digital health projects within the Health and Wellness space. Specifically, the Director will oversee the strategic planning and execution of high-priority enterprise initiatives focused on Digital Pharmacy and PC Health Web products. This role includes setting the vision and strategy for these digital health products and managing a large cross-functional product team both within the enterprise and across key strategic partnerships. The Director will also work closely with our pharmacy and healthcare business leads, as well as with design, engineering, operations, and data & analytics teams, to identify, structure, and guide digital health opportunities into viable solutions. Additionally, the Director will lead collaborations and use customer insights and analytical models to assess opportunities and determine the impact of innovative digital health initiatives.

What You'll Do:

• Drive product vision and strategy for Digital Pharmacy and PC Health Web
• Develop and manage detailed execution plans across the enterprise with cross-functional teams both centrally and with key partners
• Lead day-to-day coordination of large cross-functional, cross-enterprise digital health projects and initiatives, resolving issues and removing obstacles as needed
• Be accountable for execution and meeting product roadmap timelines and targets
• Drive user acquisition and engagement through product roadmap decisions, using customer insights and user feedback wherever possible
• Identify strategic opportunities in the digital space related to pharmacy and healthcare and support their build and implementation
• Make strategic decisions based on complex data and information
• Serve as the subject matter expert in digital health, as well as relevant regulatory and industry developments
• Lead a high-performing team of Product Owners, Implementation leads and QA specialists to drive project success

What You'll Need:

• University degree with a concentration in Business and/or Health Sciences
• 7+ years of experience in strategy and operations planning and execution within large organizations and the healthcare sector
• 5+ years of managerial experience leading a team to achieve delivery milestones
• 5+ years of experience in digital health product
• Strong background in digital health, business strategy and execution
• Excellent oral and written communication skills for reporting to senior leadership teams
• Ability to work within a dynamic rapidly growing and evolving environment
• Ability to lead projects across cross-functional departments to achieve business goals
• Good understanding of healthcare regulatory frameworks and healthcare ecosystem
• Demonstrated analytical and problem-solving skills, combined with well-developed communication and interpersonal skills

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.   Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. 

Employment Type:

Full time

Type of Role:

Temporary with Benefits (Fixed Term)

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

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