Posted:
12/22/2025, 5:55:06 PM
Location(s):
England, United Kingdom
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Family Support Worker - HMP Northumberland
Location: HMP Northumberland, Wansbeck Road, Morpeth, NE65 9XG
Working Hours: 37 Hours Per Week
Contract Type: Permanent
Salary: £24,243-£28,930
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
An exciting opportunity has arisen to join and be part of the Drug & Alcohol Team, DART - Reconnected To Health within North East Prisons.
You would be employed within HMP Northumberland, one of seven prisons across the North East of England.
HMP Northumberland is a male custodial establishment, supporting males from aged 18 and you will be required to work in a fast paced challenging environment.
As a family support worker, you will be integral to the overall DART service, supporting males with specific needs, reconnection of family ties, impact of offending behaviours and substance use. You will be forefront of the service offering psycho social interventions to promote and support recovery.
About the Role
As part of a passionate team, you'll be — working face-to-face with males, young people, families, and professionals in with custody and community facilitating support, information and advice, clinical healthcare, probation, social services and education.
Your day-to-day might include:
For more information on the role please contact [email protected]
To view the full job description please click this link.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our Way to Go and Aspirations portals
£500 Recommend a Friend bonus
Cycle to Work scheme and Credit Union membership
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: [email protected]
Closing Date:
2026-01-12Website: https://richmondfellowship.org.uk/
Headquarter Location: London, England, United Kingdom
Employee Count: 1001-5000
Year Founded: 1959
IPO Status: Private
Industries: Charity ⋅ Employment ⋅ Health Care ⋅ Mental Health ⋅ Nursing and Residential Care