About the team

At Zillow our mission is to give people the power to unlock life’s next chapter. The Media Solutions team plays an important part in connecting advertisers with the hundreds of millions of customers that visit Zillow websites each month. From scaling ad experiences that fuse on-site and social media together, to building content where consumers can shop for products and services, we have a big responsibility in how our advertisers and customers engage with each other. We love it!
We are a highly-skilled team that makes a significant impact with our contributions. Members of this team have the opportunity to:
-Work on products and initiatives that directly generate revenue
-Collaborate with multiple teams across our consumer brands and corporate operations
-Have their ideas heard and often implemented as new products, features or solutions
-Use and evolve best-in-breed technology
-Showcase leadership (and be appreciated for it!)
-Develop a career path in new and relevant ways
-Continuously learn with countless internal and external training opportunities

About the role

We are seeking a Senior Technical Program Manager who can effectively lead the development and ongoing success of large scale media solutions. This role has three distinct focuses for success:

• Delivery: Partner with Product and Tech to think through and plan solutions. Leverage Agile development processes to break down requests into manageable work, ensure readiness for execution, and enable the team to deliver on its commitments through project management of risks and dependencies. Continuously suggest and drive improvements to end-to-end processes, including deployment and A/B testing tactics to ensure hypotheses can be validated. Lead and control communication to mitigate distractions for engineers and technology managers.

• Cross-Team Coordination: Build and maintain partnerships with cross functional teams, especially those that control where ads appear on our search results and home detail pages. Through collaboration with theirs and our leadership, coordinate and prioritize initiatives that achieve the team’s strategic goals. Additionally, this role will interface and optimize engagements with external suppliers.

• Program Analysis: Actively review program volatility, health and operational excellence. This includes ensuring performance, uptime and business continuity for assigned products. By using data, lead the identification and triage of bugs and issues. Assess viability of A/B tests and support Product in their analysis of the results. Facilitate clear communication channels for collaborators to grasp the results and impact of work managed within the technical program. Receive feedback on how things are working and apply learnings to continuously improve.

This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.

Who you are

• A top-tier technical program or product manager who has led a team of 5+ full stack software engineers using agile/scrum methodology for at least 6 years. Mobile app iOS experience is a plus.

• Experienced with advertising and ad technology (i.e. Google Ad Manager, Facebook Ad Manager, DMPs, SSPs, Prebid), and have led advertising related initiatives or operations for at least 3 years.

• Excellent problem-solving skills with the ability to lead and prioritize different projects with little supervision

• Very comfortable analyzing large data sets and deriving accurate conclusions. SQL knowledge is a plus.

• Know how to structure data to measure test results and efficiently produce insights

• History of taking ownership to make processes more efficient and effective

• Have interpersonal communication skills that are effective at building trusted technical and non-technical relationships, including with executives

• Flexible in working with teams, knowing that not all teams work in the same way

• Strong interest in advertising, development, and emerging technologies

• Engineering background, a plus

Get to know us

Zillow is reimagining real estate to make it easier to unlock life’s next chapter. 

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality. 

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a  fundamental commitment to Equity and Belonging. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.