At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.
Research Analyst
Why We Have This Role
In this role, you will be part of the growing Qualtrics market research community that helps some of the world’s top minds take their research to the next level. You'll be challenged in partnership with a Research Manager to come up with new and creative solutions to our clients’ most difficult research needs.
The Research Analyst plays a key role during the all or part of the lifecycle of impactful research projects for strategically important clients.
How You’ll Find Success
- Effective project management and exceptional organizational skills
- Strong commitment to customer satisfaction
- Establishing and maintaining relationships with clients, track project progress, and ensure timely delivery of research deliverables
- Expertise in managing research projects and meeting client expectations will be crucial to your success
How You’ll Grow
- Opportunity to expand your project management skills, gain in-depth knowledge of research methodologies, and enhance your leadership abilities.
- Structured Promotion Process
- Career Action Planning with Manager
- Qmobility
Things You’ll Do
- Support a successful launch by helping to select the appropriate research methodology to meet the client’s research objectives.
- Assist in the development of the research questionnaire using Qualtrics technology platform. Work with clients to design survey instruments that meet their research objectives and conform to best practices in survey methodology
- Work closely with internal and external resources to ensure successful execution of the fieldwork and data collection.
- Assist in reviewing the collected data and create the analysis and reporting that provides meaningful insights to the sponsoring client.
What We’re Looking For On Your Resume
- A minimum of 1 to 4 years within the custom Market Research industry
- Academic and practical experience with a wide array of product, brand, and advertising research methodologies
- Experience as part of complex research projects (from design through analysis)
- Analytical skills with experience in statistical modeling and analysis.
- Proficient with Excel and PowerPoint
- Bachelor's or advanced degree in business, mathematics, or the sciences.
- Comfortable in a fast-pace, unstructured, and highly competitive environment
- Ability to communicate clearly and pleasantly through both written and spoken mode
- Proficiency in English (written & oral)
What You Should Know About This Team
Our research services team is a collaborative and supportive group of professionals dedicated to delivering high-quality results to our clients. We foster a culture of open communication, innovation, and knowledge sharing. You will have the opportunity to work closely with subject matter experts and contribute to groundbreaking research initiatives.
Our Team’s Favorite Perks and Benefits
- Work-life integration: frequent office events, team outings, and happy hours
- Qualtrics Experience Program: $1,500 for an experience of your choosing (eligible after a year)
- Creative office design fostering innovation and collaboration
- Comprehensive benefits package (medical, dental, vision, life insurance, etc.)
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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