Career Category

Information Systems

Job Description

Role Name: Associate IS Engineer – MES & OEE / KPI

Work Hours: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required.  Potential Shifts (subject to change based on business requirements): Second Shift: 2:00pm – 10:00pm IST; Third Shift: 10:00 pm – 7:00 am IST. 

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.

 ABOUT THE ROLE

Role Description:

In this crucial role on the Amgen MES team, you will install, upgrade, support and maintain the MES and Overall Equipment Effectiveness (OEE) (also known as Key Performance Indicator (KPI)) applications that meet business needs while ensuring system availability and performance. You will collaborate with stakeholders including Operations, Quality, Automation, IT, and global business stakeholders to ensure MES solutions align with strategic goals and user needs. Create and maintain scalable solutions on the Amgen MES Platform, monitor system health, and respond to incidents to minimize downtime.

Roles & Responsibilities:

• Lead day to day operations and maintenance of Amgen’s KPI Platform that relies on data from the MES PASX and Aveva Pi hosted applications.
• Stay updated with the latest trends, advancements and standard process for the KPI ecosystem.
• Analyze and understand the functional & technical requirements of applications, solutions and systems, translate them into software architecture and design specifications.
• Develop and execute unit tests, integration tests, and other testing strategies to ensure the quality of the software following IS change control and GxP Validation process while exhibiting expertise in Risk Based Validation methodology.
• Serve as the technical support for KPI implementations, including requirements gathering, solution architecture, interface design, and system validation.
• Contribute through all project phases—design, build, test, deployment, and hypercare—ensuring delivery commitments are met.
• Ensure technology strategies for KPI system enhancements, scalability, and cloud readiness, supporting Amgen’s digital transformation journey.
• Develop and deliver clear documentation, including functional/technical specifications, validation protocols, and training materials.
• Troubleshoot on KPI technical challenges, incident response, and root cause analysis.

Basic Qualifications and Experience:

• Master’s or bachelor’s degree and 0 -1 year of Information Systems experience or related field OR 

• Associate’s degree and 2+ years of Information Systems experience or related field 

Functional Skills:

• 2-5 years of experience working in global pharmaceutical Industry
• Experience in Overall Equipment Effectiveness (OEE)
• Experience in managing systems, implementing and validating projects in GxP regulated environments.
• Technical expertise in MES and data historian systems.
• Strong skills in technical documentation, stakeholder engagement, and cross-functional communication.

Good-to-Have Skills:

• Experience with PAS|X MES and Aveva Pi
• Experience with Overall Equipment Effectiveness (OEE) and working with Key Performance Indicators (KPI)
• Familiarity with ISA-95 standards, data lakes, and supporting digital manufacturing initiatives (e.g., IIoT, AI/ML for manufacturing data).
• Experience working across global, matrixed teams and/or as a technical leader for external vendors/partners.
• Outstanding written and verbal communication skills, and ability to translate technical concepts for non-technical audiences.

Soft Skills:

• Excellent analytical and troubleshooting skills.
• Strong verbal and written communication skills.
• Ability to work effectively with global, virtual teams.
• Team-oriented, with a focus on achieving team goals.
• Strong presentation and public speaking skills.

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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