Posted:
8/28/2024, 8:08:56 PM
Location(s):
Bangkok, Thailand
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
What you will be doing:
Desktop Support:
Asset Management:
Back Office
What you will bring:
Nice to have skills/tools/experience: ITIL and/or Microsoft Certifications
Must be amenable to work full onsite. Office location is at Ecoplaza Building, Magallanes, Makati City (located near Magallanes MRT Station, EDSA)
Must be amenable to be on any shift; on a 24/7 support. With possible on call but case-to-case basis, usually in cases of outages
Excellent customer service skills that build high levels of customer satisfaction for internal and external customers
Excellent analytical, decision-making, problem-solving, team and time management skills
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
Willingly shares relevant technical and/or industry knowledge and expertise to other resources
Ability to persuade and influence others on the best approach to take
Ability to multi-task, deal with predefined deadlines
Flexibility, versatility, dependability, positive outlook, strong work ethic
Resourceful and proactive in gathering information and sharing ideas
Ability to analyze all system processing delays, failures and errors to determine the appropriate action necessary for resolution
Ability to use troubleshooting applications and tools for first and second level issues
Ability to use and reference system related documentation
What we offer:
A competitive salary and benefits, including HMO on Day 1
Great workspaces with dedicated and motivated colleagues
A variety of career development tools, resources & opportunities
#LI-JO1
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Website: https://fisglobal.com/
Headquarter Location: Jacksonville, Florida, United States
Employee Count: 10001+
Year Founded: 1968
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Banking ⋅ Financial Services ⋅ Information Technology ⋅ Payments