Senior DevOps Engineer

 

Keen to pioneer tech-driven solutions tailored for healthcare? With more than 20 years’ worth of cost, quality and operational data, Premier’s technology platform provides actionable intelligence to help healthcare providers improve outcomes, support improved financial performance and enable success in new, alternative payment models. From workforce management to enterprise resource planning and AI-enabled solutions, we optimize hospital operations seamlessly. Be part of the excitement and join Premier in shaping the future of healthcare technology!

What you will be doing:

The Senior DevOps Engineer serves as a bridge between development and IT operations, taking on operational tasks to ensure the efficient functioning of computer systems. This position is responsible for monitoring, automating, and improving the reliability, performance, and availability of software systems. This position works on tasks such as preventing incidents, managing infrastructure, building effective monitoring systems, and ensuring the smooth operation of computer systems.

Key Responsibilities

Technical Operations Automation & Reliability – 70%

• Responsibility to have the right monitoring tools in place and react to alerts during 24/7 on-call shifts.

• Work with business and technology teams to define availability measurements and reports that support meeting internal OLA’s and customer SLA’s.Focuses especially on building automation to reduce manual effort and prevent operations incidents.

• Documentation of automations and monitors which may include training of cross functional team members.

• Implement and enforce best practices for system security, performance, and reliability.

• Lead operational health, maintenance, optimization, and security initiatives.

• Coordinate with Software Engineers, Support, Infrastructure Engineers, and product teams to support end-to-end delivery of software components from inception to production

• Manage and prioritize day to day workloads and support requests

• Architect and design logging, metrics, and alerting tool chains

• Provide expert level troubleshooting to support network, application, and service availability

• Keeping systems patched and up to date

• Continuously refine monitoring processes, configurations, and thresholds

• Leads the collaboration with development and operations teams to discuss, analyze or resolve application issues or to assist with engineering projects

• Contribute to planning efforts for disaster recovery, capacity expansion, component upgrading and system hardening

• Work with engineering, product, support, and operations teams to increase the operational stability of the platform

• Train and mentor more junior personnel

• Monitor, analyze and troubleshoot problems within DevOps tools, network, storage and servers;

• Increase automation and environment agnostic infrastructure while keeping an eye on new tools and techniques when possible.

Technical Operations Support – 20%

• Collaborate with cross functional teams helping debug and troubleshooting (application and infrastructure) production performance issues.

• Involved in multiple IT service management processes: Incident Management for solving incidents / Problem Management for root cause analysis / Release Management for release where involved / Configuration Management for keeping configurational data up-to-date / Change Management with participation in Change Advisory Board (CAB) when relevant

• Participate in on-call responsibilities to support the availability of applications and services.

 Misc. – 10%

• Lead assigned projects including project plan development and task execution.

​Required Qualifications

Work Experience:

Years of Applicable Experience - 4 or more years

Education:

High School Diploma or GED (Required)

 

Preferred Qualifications

Skills:

• Automation: Selenium, Robot, Playwright, SOAtest, Power Apps, REST API

• Scripting/Languages: Python, Groovy, PowerShell, Bash, JSON, DAX

• Data Analytics: Splunk, Power BI, SQL, PowerQuery

Experience:

• An ideal candidate would exhibit behavioral traits that indicate excellent written/verbal communication and presentation skills, strong communication, and analytical and troubleshooting skills.

• Experience in software solution design and subsequent phases and technical operations automation.

• Proven ability to lead technical projects from inception to delivery with quantifiable results.

Education:

• Site Reliability Engineering (SRE) Foundation Certification

• Six Sigma Green Belt Certification

• CCNA

 

Additional Job Requirements:

• Remain in a stationary position for prolonged periods of time 

• Be adaptive and change priorities quickly; meet deadlines 

• Attention to detail 

• Operate computer programs and software 

• Ability to communicate effectively with audiences in person and in electronic formats.   

• Day-to-day contact with others (co-workers and/or the public) 

• Making independent decisions 

• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions 

 

Working Conditions: Remote

 

Travel Requirements: Travel 1-20% within the US

 

Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.

 

Premier’s compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier’s internal salary range for this role is $80,000 - $148,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.

Employees also receive access to the following benefits:

·       Health, dental, vision, life and disability insurance

·       401k retirement program

·       Paid time off

·       Participation in Premier’s employee incentive plans

·       Tuition reimbursement and professional development opportunities

Premier at a glance:

• Ranked #1 on Charlotte’s Healthiest Employers list for 2019, 2020 and 2022, and 49th Healthiest Employer in America (2022)
• ​Named one of the World’s Most Ethical Companies® by Ethisphere® Institute for the 13th year in a row
• The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
   

Employees receive:

• Perks and discounts
• Access to on-site and online exercise classes
• Paid time off to volunteer in their communities

Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.

Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply.

Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to [email protected] or contact Premier Recruiting at 704.816.5200.

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