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Job Title: Principal Design Engineer - Quality

Job Summary:

We are looking for an experienced and results-driven Principal Design Quality Engineer with strong expertise in data analysis, quality management, and customer interaction. As a key technical leader, you will drive product quality improvements, mentor engineering teams, and collaborate closely with development teams and customers to ensure product reliability and performance. This role demands exceptional communication skills, hands-on experience with quality tools, and the ability to lead complex quality investigations and field application debugging.

Key Responsibilities:

• Lead advanced data analysis initiatives to identify key trends, root causes of quality issues, and potential areas for design improvements.
• Champion the use of quality tools (e.g., FMEA, SPC, CAPA, 8D) and methodologies across the product lifecycle, driving best practices within the engineering and manufacturing teams.
• Act as the primary technical liaison with customers, resolving complex quality-related issues, providing field application support, and ensuring customer satisfaction.
• Lead cross-functional teams in resolving critical product issues, managing corrective actions, and implementing robust solutions that improve overall product quality and reliability.
• Drive continuous improvement initiatives within the product design and manufacturing processes, leveraging both statistical analysis tools (e.g., JMP) and hands-on engineering expertise.
• Provide technical leadership and mentorship to design and quality engineers, promoting a culture of quality, data-driven decision-making, and proactive problem-solving.
• Lead root cause analysis and corrective action teams, ensuring timely resolution of critical product issues and alignment with customer expectations.
• Oversee the development and communication of key quality metrics, delivering regular reports to senior leadership and external stakeholders.
• Play a pivotal role in product design reviews, ensuring that quality and reliability are prioritized during the early stages of product development.

Qualifications:

• Bachelor’s or Master’s degree in Engineering (optics or related field).
• 10+ years of experience in design engineering, quality engineering, or related fields, with a focus on product development and customer-facing quality initiatives.
• Expertise in data analysis tools, such as JMP, Minitab, or similar software, with the ability to translate data insights into actionable improvements.
• Proven experience with quality tools and methodologies, including Six Sigma, FMEA, SPC, and 8D problem-solving.
• Strong track record of working directly with customers to resolve technical issues and provide field application support.
• Exceptional leadership skills, with experience managing cross-functional teams and mentoring junior engineers.
• Excellent communication skills, both written and verbal, with the ability to present complex technical data to customers and executives.
• Strong problem-solving abilities with a proactive approach to quality improvement and continuous enhancement of product designs.

Preferred Skills:

• Prior experience in optical fibers, electronics, or manufacturing industries.
• Certification in Six Sigma Black Belt, ASQ Certified Quality Engineer, or other quality management certifications is highly desirable.
• Experience managing large-scale quality improvement projects or leading product redesign efforts to address systemic quality issues.

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.