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Overview

Reporting to the Medical Director of the Yale New Haven Psychiatric Hospital (YNHPH), the Administrative Operations Coordinator provides management and oversight for the clinical and academic operations of the Medical Director’s office. This position ensures effective execution operational and administrative services between the Medical Director, clinical faculty, and leadership across Yale Medicine and Yale New Haven Health (YNHHS), ensuring these functions are meticulously organized and executed.

In this role, the Administrative Operations Coordinator provides high-level administrative, operational, and strategic support to the Medical Director by managing a diverse portfolio of departmental functions that ensure alignment with organizational goals and clinical priorities. Responsibilities include developing complex reports and presentations, analyzing provider productivity data, coordinating space and workflow management, and overseeing departmental projects and communications. The role serves as a key liaison between the Medical Director, faculty, leadership, and external partners, independently triaging high-priority communications and ensuring timely resolution in a highly regulated environment.

This position also leads logistical planning for meetings, travel, and events, manages departmental correspondence and scheduling, and supports compliance through the development and implementation of standard operating procedures and institutional policies. A critical component of the role is managing the faculty recruitment experience, coordinating interview logistics, tracking recruitment and staffing goals, and supporting onboarding and offboarding processes. The incumbent exercises sound judgment, maintains strict confidentiality, and ensures operational efficiency across administrative, financial, and programmatic activities and will perform other duties and manage special projects, as assigned.

Hybrid work arrangement of four days on campus, one day remote, with the flexibility to be on campus 5 days a week if needed. Availability for occasional urgent situations during evenings or weekends may be required.

Required Skills and Abilities
1. Ability to manage multiple, time-sensitive assignments with strong attention to detail, using sound judgment to solve problems. Demonstrated experience with operations and administrative management with the ability to handle multiple complex projects and shifting priorities.
2. Proficiency in synthesizing data sets—specifically provider productivity and clinical metrics. The candidate must be able to translate raw data into reports that highlight performance trends.
3. Excellent organizational, interpersonal, customer service orientation and communication skills, both verbal and written. Ability to interact professionally with diverse populations. Experience handling complex, sensitive and confidential information with discretion. Ability to work independently, exercise sound judgment.
4. Proven ability managing logistics, travel coordination, and managing complex calendars. Demonstrated skills in organizing files, correspondence, and documents.
5. Proficiency in Microsoft Office Suite and other relevant software programs. Ability to learn new applications and platforms.

Preferred Skills and Abilities
1. Experience in a fast-paced clinical or academic setting or comparable environment.
2. Knowledge of Yale University faculty policies and procedures, and experience working with Yale systems.

Principal Responsibilities

1.  Administers a department program, processes and/or workflows. Aligns with department mission and goals.   2.  Works closely with department leadership and colleagues to help ensure success.  Develops activities, monitors effectiveness, and identifies potential areas of improvement or change. 3.  Manages administration including use of resources.   4.  Conducts outreach and communications as needed.  5.  Performs other duties as assigned. Required Education and Experience Bachelor's degree and one year of related experience or an equivalent combination of education and experience.

Job Posting Date

03/29/2026

Job Category

Professional

Bargaining Unit

NON

Compensation Grade

Administration & Operations

Compensation Grade Profile

Associate (P4)

Salary Range

$55,000.00 - $85,000.00

Time Type

Full time

Duration Type

Staff

Work Model

Hybrid

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through  their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.