Key Reponsibilities:
Assists with the coordination and communication of patient exam scheduling, transportation, preparation, and results
management.

• Prepares and assembles required pre-exam paperwork, including exam order, relevant patient history/laboratory results, and patient education documentation.

• Serves as a patient escort as needed.

• Coordinates, performs, and/or assists with patient transportation including those that requires the use of wheelchairs and stretchers.

• Identifies patients for transportation by asking patient for name and date-of-birth and verifying this information against the patient identification band prior to movement.

• Assists with the completion of HIS, PACS, and Tele-radiology functions to ensure proper image reporting, billing, and image management.

• Assists with basic supply inventory management.

• Communicates supply / equipment needs to the supervisor effectively, reordering when appropriate.

• Performs other duties as assigned.

Required Knowledge & Skills:

• Typing, office correspondence, customer service.

• Ability to effectively perform work independently and as a team-member.

• Excellent customer service and patient care skills.

• Excellent organizational skills.

• Knowledge of clerical functions, including data entry, storage, retrieval, and management as well as telephone, e-mail, fax, and interpersonal skills.

• Detail oriented and able to accurately perform multiple tasks in a fast-paced environment.

Education:

• High School Diploma or equivalent. Reception/office experience required. Medical setting and medical terminology preferred.

Experience:

• Previous computer entry/ word processing experience required. Meditech knowledge helpful. Strong communications, interpersonal and organizational skills required. Reception/office experience required. Medical setting and medical terminology preferred.

Certification/Licensure:

• BLS for Health Care Professionals through American Heart Association required by hired date.

Software/Hardware:

• Office, Meditech, McKesson PACS, radiology information, hospital information, and scheduling software. Scanner, fax, telephone.