Inside Sales Opportunity Representative | Senior Analyst

Posted:
1/19/2025, 4:00:00 PM

Location(s):
Heredia Province, Costa Rica ⋅ Heredia, Heredia Province, Costa Rica

Experience Level(s):
Senior

Field(s):
Sales & Account Management

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Our DIS team is looking for an inside sales opportunity representative, to join our dynamic team.

Responsibilities:

-Product/service sales, upsell

- Execute daily outbound phone calls/emails, contact decision makers, build quick rapport and assess needs

- Explain cloud technical products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs

- Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating cloud products.

- Develop and lead outbound campaigns from idea-generation through to initial pitch and pipeline qualification

- Lead and contribute to team projects to develop and refine our sales process

- Develop and codify best practices and sales workflows for interactions with prospects

- Achieve or exceed monthly sales quota

- Reach out to existing customers to pitch new ancillary products or increase spend in products currently used

- Troubleshoot small technical setup issues or route them to relevant teams.

Account Management

• Consult with our Senior Pg. to execute sales campaigns & deliver campaign analyses

• Work closely with cross-functional partners from our Product Adoption, Customer Success, Chrome/ISV sales and Marketing teams in campaign design activities

• Manage all executional activities that drive cross-sell, renewal and upsell campaigns for multiple products in cloud ecosystem

• Analyze and report on results, delivering high-quality recommendations to business leaders several times per Quarter

#LI-LATAM

Basic Qualifications: 

  • Minimum 3 years of sales cloud product experience
  • Cloud certification
  • Language(s) Required: English - minimum level C1 required.
  • Consultative solution selling in B2B environment for technology products (enterprise IT or cloud service provider)
  • Ability to connect and add value to a broad range of customers, with great interpersonal and listening skills
  • Outgoing and confident in outbound phone sales with a great phone manner; can handle a complex sales cycle that will have multiple contacts within a company

Preferred Qualifications:

  • Technical bachelor’s degree
  • Thrive in a fast-paced, high-growth, rapidly changing environment
  • Proven success in acquiring new clients as well as experience cold calling and presenting sales pitches.
  • History of quota over-achievement
  • Knowledge of CRM system
  • Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
  • Organized and has pipeline management, time management skills and prioritization skills
  • Coachable in the moment; provide feedback/suggestions/recommendations and able to incorporate and iterate sales pitch and positioning Cloud
  • Solid understanding of IaaS, PaaS, SaaS industry, Cloud computing concepts and competitive landscape in the Cloud Service Providers world.
  • Account/Program Management (Cloud)
  • Highly skilled in building influential relationships and delivering in a cross-functional / matrixed environment
  • Excellent analytical skills, the ability to work with large data sets and draw insights/conclusions to drive business strategy. Excel and/or Google Sheets proficiency is a plus.
  • Goal oriented, self-motivated and able to work independently, learn and adapt quickly, but within a team environment
  • Experience executing email campaigns through marketing automation and CRM tools. Experience with Marketo and Salesforce a plus.
  • Passion for cloud computing

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

 Visit us at www.accenture.com 

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing