Service Employee

Posted:
8/27/2024, 3:38:36 AM

Location(s):
Ontario, Canada ⋅ Ottawa, Ontario, Canada

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

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About Ryder:

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

About the Job


Ryder is seeking a motivated individual to join our team as a Service Employee I. The position works with the Maintenance Team to ensure that vehicles are prepped and transferred to the appropriate location within the facility. This role assists the team to organize the Shop and ensure that vehicles are presentable and ready for customers.   Joining Ryder as a Service Employee is a great way to get your career started, with opportunities to move into Lube Technician roles and work toward our Heavy Duty Apprentice Mechanic training program. Ryder supports top performers to complete academic and practical requirements for becoming a Licensed Heavy Duty Mechanic.  

Type of Work: Full-time, Permanent

Pay Rate: $18 per hour

Shifts: Monday to Friday, 6:30am to 2:30pm

Why Ryder:

  • Weekly pay.

  • Excellent benefits package after 30 days.

  • Retirement Pension Plans.

  • Education Assistance

  • RRSP

  • Stock options.

  • A safe, friendly and respectful working environment.

  • Room for growth.

  • Lots of learning opportunities

Responsibilities

  • Wash vehicles.

  • Fuel Vehicles

  • Washing the Yard and Shop

  • Move heavy-duty vehicles.

  • Check tire pressure.

  • Perform multi-point inspection on inbound units as required by company policies and procedures.

  • Report service issues to shop

  • Record fuel activity and maintain proper fuel and DEF inventories and reconciliation

  • Maintain fuel island area to Six Sigma standards and policies.

  • Perform some facility maintenance.

  • Perform minor maintenance tasks as assigned by supervisor.

  • Performs other duties as assigned


Qualifications

  • Valid Driver's license.

  • Must be 18 years of age or older

  • H.S. diploma/GED required

  • No prior experience required.

  • Proficient in English written and verbal communication skills

  • Demonstrates customer service skills.

  • Must be able to understand customer's verbal communication.

  • Understand computer hardware and software, especially word processing, spreadsheets, and email.

  • Must be able to read and understand codes and instructions on the computer.

  • Must have basic computer skills and ability to perform data entry.

  • Highly thorough and dependable

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Ability to work independently and as a member of a team

  • Flexibility to operate and self-driven to excel in a fast-paced environment.

  • Capable of multi-tasking, highly organized, with excellent time management skills.

  • Detail oriented with excellent follow-up practices.

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Should you have any questions about this job, application process etc., please feel free to contact our recruiter according to the information below:

Recruiter: Kathy Zhang:

Phone:+1 819 412 4813 ( this phone number can only receive text message or voicemail, we will respond to your questions asap)

Email: [email protected]

Business Hours: M to F, 8:00am to 5:00pm EST

Job Category

Maintenance Support

Ryder is an equal opportunity employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process.  Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you.  If you require assistance in order to apply please contact us at 226-213-4040.
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Ryder est un employeur offrant l’équité en matière d’emploi.  Nous valorisons la diversité et l’inclusion en milieu de travail et nous encourageons tous les candidats qualifiés à postuler, y compris les femmes, les minorités visibles, les autochtones et les personnes avec un handicap. (L'emploi du genre masculin dans ce texte ne se veut pas discriminatoire et n'a pour but que de l'alléger)

Conformément à son engagement envers la diversité et l'inclusion, Ryder accueille et encourage les candidatures de personnes handicapées. Des accommodements peuvent être proposés sur demande pour les candidats qui participent à toutes les sphères du processus de recrutement, de sélection et d'évaluation.  Si vous nécessitez un accommodement, veuillez informer le représentant des ressources humaines de la nature de l'accommodement souhaité afin que nous puissions discuter de vos besoins avec vous.  Si vous avez besoin d'assistance pour postuler, veuillez nous appeler au 226-213-4040.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.