CANPACK Group is a global company and a manufacturer of modern, environmentally friendly packaging solutions. The company is headquartered in Kraków, Poland, and operates in 19 countries worldwide. CANPACK employs nearly 8,500 people and has been growing dynamically for over 35 years, becoming one of the leading players in the international packaging market.

If you enjoy working with people, feel comfortable in a dynamic environment and are not afraid of change or shifting priorities, this opportunity is for you.

Currently we are looking for: Customer Service Specialist
Location: Krakow/Brzesko (Poland)

Your responsibilities:

Cooperating with the customer’s Logistics and Purchasing departments

Handling customer orders in line with agreed contracts

Monitoring the execution of sales plans for assigned customers

Controlling stock levels, receivables and returnable packaging

Preparing reports and summaries

Supporting Sales Managers in developing international markets

Your profile:

University degree (preferred: economics, international trade or similar)

Very good command of English (B2/C1)

Very good command of German (B2/C1) - nice to have

Good knowledge of MS Office, especially Excel

Strong communication skills and enjoyment of working with customers

Good analytical skills and well-organized approach to work

Ability to work independently and as part of a team

Experience in a similar role in an international environment is an advantage

SAP experience is a plus

We offer:

Stable employment in one of the fastest-growing companies in Poland

An interesting role in an international working environment

Friendly work culture and supportive team

Private medical care

Pension plan, insurance package and an attractive annual bonus

LinkedIn Learning and MyBenefit

Work in Brzesko or Kraków with the possibility of partial remote work (on-site onboarding and training in Brzesko required)

If you are a current CANPACK employee, please apply through your Workday account.

CANPACK Group is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law or not related to job requirements, unless such distinction is required by law.