We are Accenture Cloud First, the industry-leading engineering group focused on redefining how companies operate and create value by employing cloud, data, and artificial intelligence for total enterprise reinvention. Accenture Cloud First boasts more than 141,000 technology professionals across the globe.

Our Performance and Resiliency Engineering practice is a team specialized in Observability, AIOps, Site Reliability Engineering, high performance systems, and performance diagnostics. As part of our practice you will drive technology innovation with our clients through the delivery of world-class platforms.

Our Performance and Resiliency Engineering practice is growing and we’re seeking innovative, technical problem solvers like you to join the team. As an Observability-AIOps Senior Manager you will:

• Explore the complex IT estates of our clients to understand their Observability-AIOps capabilities and opportunities for growth

• Employ and orchestrate use of AI tools to accelerate delivery, increase automation, and improve MTTx

• Tailor, sell, and deliver enterprise Observability-AIOps solutions relevant to client’s needs

• Amplify Observability-AIOps outcomes by accelerating adoption across technology and business organizations

• Lead focused team of architects and engineers while partnering with client architects, directors, and C-suite executives to deliver in alignment with business objectives

• Provide thought leadership and technical expertise in designing and implementing enterprise-grade observability solutions

• Act as a trusted advisor to clients, guiding them through complex technical challenges and delivering right-sized Observability solutions

• Develop and present high-level Observability-AIOps roadmaps, strategies, and solutions to stakeholders, including executive leadership

 

There will never be a typical day at Accenture and that’s why we love it here! This is an extraordinary opportunity to build an exciting career at Accenture Technology. Working in a fast-paced, outcome-oriented environment where you can help clients modernize operations with leading-edge technologies at massive scale.

Travel may be required for this role.  The amount of travel will vary from 25% to 100% depending on business need and client requirements.

Here’s What You’ll Need:

• Minimum 7 years working with Observability tools including but not limited to: Dynatrace, Splunk, AppDynamics, DataDog, Grafana, Prometheus, etc.

• Hands-on experience collecting performance data, analyzing, troubleshooting, and tuning

• Experience deploying observability solutions in cloud-native environments, including Kubernetes, OpenShift, or Docker Enterprise

• Dynatrace Associate certification

• Minimum 4 years experience in a lead engineer/architect role

• Bachelor's Degree or equivalent work experience of 12 years minimum. If Associate Degree, must have minimum 6 years work experience.

 

Bonus Points if you have (Preferred Qualifications)

• Previous Consulting experience

• Experience implementing and customizing Observability platforms such as Splunk, AppDynamics, New Relic, Grafana, Datadog, or similar

• Experience integrating Observability tools with ServiceNOW or other ITOM/ITSM

• Experience in measuring and optimizing system reliability metrics, including MTTD, MTTI, SLO, SLI

• Experience delivering software designed for high concurrency, scalability, or availability

• Built tooling to improve reliability of systems, automated remediation of issues, or improve scalability.

• You have automation experience using Ansible, Terraform, Chef, or similar tools, with a focus on driving team adoption and integration.

• You have experience integrating observability tools with CI/CD pipelines and guiding teams through the implementation process.

• You have experience with Containers and/or Serverless architectures and have led teams in deploying these solutions.

• Associate certification in any hyperscalar platform such as AWS, GCP, Azure

Professional Experience

• Strong leadership, verbal and written communication, and interpersonal skills, with the ability to distill, inspire, guide, and influence stakeholders at all levels.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 06/14/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range
California $132,500 to $302,400
Cleveland $122,700 to $241,900
Colorado $132,500 to $261,300
District of Columbia $141,100 to $278,200
Illinois $122,700 to $261,300
Maryland $132,500 to $261,300
Massachusetts $132,500 to $278,200
Minnesota $132,500 to $261,300
New York $122,700 to $302,400
New Jersey $141,100 to $302,400
Washington $141,100 to $278,200

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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