Role summary:

We are seeking an experienced MS365 Analyst to manage and support our MS365 environment with a primary focus on SharePoint Online, OneDrive for Business, Microsoft Teams, and Power Platform.

Key Responsibilities:

• Development and administration of core Microsoft 365 services including SharePoint Online, OneDrive for Business, Microsoft Teams, and Power Platform.
• Configure and maintain SharePoint online site collections, document libraries, lists and user permissions.
• Provide Tier 2/3 support to resolve technical issues and respond to end-user queries.
• Deploy and support solutions using PowerApps, Power Automate and Power Pages.
• Stay up to date with the latest Power Platform features and industry best practices.

Requirements:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 6+ years of experience in Microsoft 365 administration and development with expertise in SharePoint Online, OneDrive for Business, Teams and Power Platform.
• Strong understanding of MS365 ecosystem, Architecture and integration capabilities.
• Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work independently and as part of a team.
• Knowledge in Teams voice support will be added advantage
• Microsoft certifications such as MS-900, MS-102, MS700
• Knowledge of Azure Active directory, conditional access and Intune.
• knowledge and experience in SharePoint, Power Automate, PowerApps is preferred.
• Familiarity with agile development methodologies.