- 建立领导力和能力培训。
- 促进特定的领导力发展和绩效管理流程(70/20/10,9 Box, CFE, IDP等)。
- 建立并推动积极的团队文化。
- 发起和管理员工敬业度和认可计划，以提高团队的敬业度
- 管理和解决员工关系和劳动关系问题。
- 确保所有层级的合规。
- 与门店运营需求保持一致
- 确保在整个商店遵循沟通标准和最佳实践
- 在整个店内推行开放式沟通政策。
- 指导并验证所有的纠正措施。
- 进行Chat it Ups沟通。
- 管理店铺的所有人力资源文书工作和流程，如招聘、解聘和晋升。
- Establish leadership & capability training.
- Facilitate specific leadership development & performance management process(70/20/10, 9 Box, CFE, IDP and more).
- Build and drive a positive team culture.
- Initiate and manage Employee Engagement & Recognition program to improve engagement level of the team
- Manage and resolve Employee Relations and Labor Relations issues.
- Ensure compliance at all levels.
- Align expectations on store operational needs
- Ensure communication standards and best practices are followed throughout the store
- Facilitate an open-door communication policy throughout the store.
- Coach on and validate all corrective actions.
- Conduct Chat it Ups.
- Manage all Human Resources (HR) paperwork and processes for the store, such as for hiring, terminations, and promotions.