Posted:
8/14/2025, 12:33:49 AM
Location(s):
Dakota Dunes, South Dakota, United States ⋅ South Dakota, United States
Experience Level(s):
Senior
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
In this role, you will provide outstanding technical and customer support to VIZIO customers, ensuring a positive and professional experience with each interaction. You’ll troubleshoot technical issues by actively listening to customers and identifying solutions based on their concerns.
Your day-to-day responsibilities will include tracking calls and troubleshooting steps using tools such as Excel and Salesforce to maintain accurate and organized records. As part of your work, you’ll also have the opportunity to engage with and learn about cutting-edge consumer technology products.
What You Will Bring
You have completed a GED or high school diploma and are recognized as a reliable team player.
Your attention to detail ensures accuracy in your work, and your enthusiastic, engaging personality makes you approachable and easy to collaborate with.
You are an active listener who excels at understanding customer needs, even in high-pressure, fast-paced environments.
Your experience with Excel and strong typing skills support your ability to manage data and communicate efficiently.
Additionally, if you have experience with advanced electronics and computer troubleshooting, that would be a valuable asset to this role.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The hourly wage range for this position is $16.00-$28.00*
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
6 months experience addressing and responding to customer requests in a contact center or retail industry environment.Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
In retail, contact center operations, or a related areaWebsite: http://www.walmart.com/
Headquarter Location: Bentonville, Arkansas, United States
Employee Count: 10001+
Year Founded: 1962
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: E-Commerce ⋅ Grocery ⋅ Retail ⋅ Retail Technology ⋅ Shopping