Posted:
12/8/2024, 12:36:09 PM
Location(s):
Kuala Lumpur, Malaysia
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
IT & Security
Overview
We are seeking bright and friendly individuals with excellent communication skills, willingness to learn and apply new technology and a track record for providing great customer service. You will have opportunities to work in a variety of challenging IT environments to quickly build up your IT and communication skills.
What will you be doing?
As a Support Engineer, you provide Level 1 and Level 2 Support to existing clients, serve as a primary contact to identify, troubleshoot and to provide resolutions to the reported issues. Your job is to work closely with R&D Team by conducting preliminary investigations i.e., replicating the reported issues raised and communicate to the support software engineers and Quality assurance engineers of your findings to facilitate in bug fixing.
Your responsibilities will include:
OK, I’m interested… is this the job for me?
We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.
Other qualities that you’ll need to be a fit for this role include:
Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Website: http://avepoint.com/
Headquarter Location: Jersey City, New Jersey, United States
Employee Count: 1001-5000
Year Founded: 2001
IPO Status: Public
Last Funding Type: Post-IPO Secondary
Industries: Cloud Computing ⋅ Data Management ⋅ Document Management ⋅ Information Technology ⋅ SaaS ⋅ Software