Project Role : Solution Architect
Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case.
Must have skills : Grafana
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Job Overview: We are looking for a skilled Prometheus Implementation and Support Engineer to join our IT/DevOps team. The successful candidate will be responsible for the deployment, configuration, and ongoing support of the Prometheus monitoring and alerting platform. This role requires strong technical expertise, problem-solving skills, and the ability to work effectively with various teams to ensure the performance and reliability of our infrastructure and applications. Key Responsibilities: • Prometheus Implementation: o Plan, design, and execute the deployment of Prometheus across multiple environments. o Configure Prometheus to monitor key performance metrics, including custom dashboards, alerts, and data sources. o Integrate Prometheus with Grafana for enhanced visualization and monitoring. • Support and Maintenance: o Provide ongoing support for the Prometheus platform, ensuring continuous monitoring and optimal performance. o Troubleshoot and resolve issues related to Prometheus configurations, data collection, and alerting. o Perform regular upgrades and maintenance of the Prometheus platform. • Monitoring and Optimization: o Monitor infrastructure and application performance in real-time, identifying and diagnosing performance issues. o Work with development, operations, and infrastructure teams to implement performance improvements and optimizations. o Conduct root cause analysis of performance issues and provide actionable recommendations. • Collaboration and Training: o Collaborate with cross-functional teams (development, QA, operations) to integrate Prometheus into the monitoring and alerting lifecycle. o Train and support team members in the use of Prometheus for monitoring and troubleshooting. • Reporting and Documentation: o Generate and distribute regular reports on infrastructure and application performance. o Maintain comprehensive documentation of Prometheus configurations, monitoring setups, and troubleshooting procedures. • Continuous Improvement: o Stay current with the latest Prometheus features, best practices, and industry trends. o Proactively suggest enhancements to improve monitoring capabilities and performance. Qualifications: • Education: • Experience: o Minimum [X] years of experience in performance monitoring and management, specifically with Prometheus. o Proven experience in the end-to-end implementation and support of Prometheus in a complex environment. • Technical Skills: o Strong knowledge of Prometheus, including installation, configuration, and customization. o Experience with related technologies such as Grafana, Alertmanager, and exporters. o Proficiency in programming or scripting languages such as Python, Shell, or PowerShell. o Familiarity with cloud environments and container orchestration tools (e.g., Kubernetes, Docker). o Understanding of network protocols and application architectures. o Application and Infrastructure Monitoring - Expertise in monitoring applications and underlying infrastructure o Cloud Platform Knowledge: Understanding of cloud platforms (e.g., AWS, Azure, GCP) and their specific metrics for effective cloud monitoring. o Ability to diagnose and resolve performance issues and conduct thorough RCA. o Customization and Configuration: Proficiency in customizing dashboards, alerts, and reports to meet specific business and technical requirements. o Scripting and Automation: Knowledge of scripting languages (e.g., Python, PowerShell) to automate tasks and enhance monitoring capabilities. o Integration Other Tools with Grafana o Security and Compliance Awareness • Soft Skills: o Excellent problem-solving and analytical skills. o Strong communication and collaboration skills. o Ability to work independently and manage multiple tasks effectively. o Attention to detail and a proactive approach to identifying and resolving issues. Preferred Qualifications: • Prometheus certification(s). • Experience with other monitoring tools like Grafana, Nagios, or Zabbix. • Knowledge of DevOps practices and tools. • Experience in performance testing and tuning.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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