Manager - Personal Financial Services (Channel Management)

Posted:
12/11/2024, 4:04:30 PM

Location(s):
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia ⋅ Wilayah Persekutuan Kuala Lumpur, Malaysia

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Sales & Account Management

If you are looking to excel and make a difference, take a closer look at us…

Functional (job responsibilities)

  • Manage and identify Unsecured Lending Products cross-sell opportunities via business and sales team, such as Deposits, Credit Cards, Mortgage, Auto Loan etc.  
  • Responsible for tracking sales performances on a timely basis (daily, weekly, monthly & by campaign period)
  • Responsible for handling email queries from the sales channels by providing solutions or redirect the issue or queries to the relevant team/business unit to resolve the issue.
  • Ensure regulatory compliance in sales management for all internal and external dealings
  • To ensure that personal loan training deck / mandatory documentations are updated and communicated and in compliance to internal and regulatory requirements.
  • On ad hoc basis to assist on any special tasks being assigned be it process or system related, tactical sales challenge development and execution, etc.
  • Conduct briefing and training for existing staff and new joiners.
  • Responsible to work with relevant internal stakeholders on sales strategies to meet business goals

Managerial (team/group responsibilities)

  • Hold weekly/monthly sales channels meeting to brief on current campaigns and drive the sales numbers
  • Support product development and acquisition, promotion and marketing initiatives and activities to achieve business objectives and goals

Education/Qualification

  • Graduate (Diploma and above)

Experience

  • Preferable 2-5 years’ experience in Banking / Financial Institution or any related job field.
  • Fresh graduates with high development potential to be considered; with banking & financial experience will be an added advantage.

Special Skills

  • Able to multi-task
  • Able to work well and adaptable
  • Self-motivated with the ability to work independently and under pressureThorough understanding of banking products / operational processes will be an added advantage.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.