We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

Responsible for assisting the Financial Counseling Supervisors with customer issues involving face-to-face interaction with patients and/or their families regarding point-of-service collections, financial assistance programs, Medicaid eligibility and qualifications. This position is the lead for all face-to-face patient direct inquiries/concerns regarding account balances, financial assistance, insurance information, payment arrangements and any other non-clinical related questions.

Minimum Qualifications:

High School or GED (Required)

Demonstrated PC software application knowledge. Demonstrated ability to access and use multiple data systems including billing, registration and scheduling system. Extensive knowledge of insurance; hospital charges; patient accounting principles and financial evaluation techniques. Excellent speaking and writing skills. Excellent interpersonal/communication and organization skills. Minimum two to three years directly related Experience in a hospital or ambulatory setting.

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

DH GME Specialty Medicine

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment