• Develops and maintain customer relationships

• Identify, generate, pursue, and close new sales opportunities

• Assess business opportunities and prospect requirements to solve challenges through a sales solution approach to outsourced/managed transportation services

• Through an in-depth understanding of the industry and the customer market segment, apply appropriate sales techniques to close on new business opportunities

• Apply multi-tier approach to sales activities including telephone calls, face to face meetings, prospecting, qualifying, lead generation, cold calling, etc.

• Monitors, follows up with, and assists customer sales representatives with new leads on business opportunities

• Conducts regular cold calls toward mining for potential business opportunities

• Establishes and grows new business opportunities

• Quotes customers on new lanes as requested or required

• Conducts sales trips as required and/or when warranted to visit customer prospects

• Design and present sales presentations

• Coordinates and works closely with the VP of Business Development

Ancillary Duties and Responsibilities:

• Collaborates closely with Operations Management to support sales operations as needed

• Assists Operations Management in establishing performance goals

• Provides support to the Operations Management by covering function responsibilities when necessary

• Collaborates with operations managers in effectively onboarding and distributing new business to appropriate customer service representatives

• Collaborates in rehabilitating existing sales accounts as needed

• Collaborates with operations managers, rate analyst, customer and carrier sales representatives during bidding to validate rating process

• Collaborates with operations managers when needed to establish and implement effective operational procedures

• Identify problems and potential issues before they happen

• When needed, books available freight in a cost effective manner

• Collaborates in resolving billing issues

• Monitors customer score cards and meet customer performance metrics

• Develops, analyzes and runs sales reports in sharing information with operations managers to measure and maintain sales performance and growth

• Accessible by cell phone and email after hours and weekends

• Communicates observed performance issues to operations managers

Skills/Experience:

• Provide leadership while maintaining focus on company’s strategic goals

• High-energy, positive attitude

• Organizational and scheduling skills

• Advance knowledge of MS Word, Excel, Power Point, and Outlook

• Exceptional customer service

• Strong cross-functional understanding and ability to work with counterparts across company

• Strong understanding of logistics processes and theory application

• Extensive knowledge of business sales reports

• Ability to multitask in a high call environment

• Ability to populate, analyze and run sales data

• Ability to prioritize work and meet deadlines

• Strong negotiation skills

• Ability to work in high-stress situations

• Strong problem solving skills

• Ability to handle multiple simultaneous projects

• Strong interpersonal and collaborative skills

• Ability to lead and direct multi-functional teams

• Self-motivated