At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

Iron Mountain is seeking a motivated Credit Collections Specialist to join our Account-to-Cash (A2C) team. In this role, you will be responsible for driving a cash-focused mindset across the organization, managing a strategic portfolio of accounts to minimize delinquency, and identifying continuous improvement opportunities within the billing and commercial cycles.

You will join a high-energy, collaborative team dedicated to financial transformation and operational excellence, acting as a bridge between Finance, Sales, and our most valued customers.

What You’ll Do

In this role, you will:

• Execute Strategic Collections: Independently manage a diverse portfolio of accounts by conducting customer visits and analysis to achieve monthly cash targets and reduce overdue balances.
• Drive Cross-Functional Resolution: Collaborate with Billing, Sales, and Operations teams to identify and eradicate the root causes of customer disputes, ensuring long-term payment efficiency.
• Maintain Financial Integrity: Ensure full compliance with organizational standards by performing rigorous account reconciliations, managing receipt vouchers, and reporting monthly Key Performance Indicators (KPIs) to leadership.

What You’ll Bring

The ideal candidate will have:

• 0 to 2 years of experience in credit collections, finance, or a similar business field, preferably within a multinational or matrix environment.
• Strong technical expertise in Account-to-Cash (A2C) operating models, including a solid understanding of Days Sales Outstanding (DSO) improvement and advanced proficiency in Microsoft Excel or Google Sheets.
• Proven ability in conflict resolution and negotiation, with the capacity to analyze complex numerical data and communicate recommendations clearly to executive leadership.
• A Bachelor’s degree in Accounting, Finance, Banking, or Business Administration.

What We Offer (Benefits)

• Competitive compensation and benefits aligned with your experience.
• Generous paid time off and holidays to support your personal time.
• Flexible work options to support a healthy work-life balance.
• Comprehensive health, wellness, and retirement plans for you and your family.
• Continuous learning and professional growth opportunities within a global, innovation-focused organization.

Ready to help us climb higher?

If you are a detail-oriented problem-solver ready to make a tangible impact on our financial success, we want to hear from you. Apply today to join the Iron Mountain team!

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Category: Finance